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Estate Research Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 1,091 recensioni

Paul Harrison

Verificato da Feefo

CAN

4 days ago

Ciò che Paul Harrison ha detto su Estate Research:

Great experience and very informative

The staff that I dealt with were very professional and thorough. They did a wonderful job in searching and confirming my family tree. I found it very interesting and found out some things I didn't...

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Danielle

Estate Research

2 days ago

Hi Paul, Thank you for your kind review. We are delighted to hear that you found our team professional and thorough, and that you found the research into your family tree both interesting and informative. Kind Regards, Estate Research

Cliente fidato

Verificato da Feefo

4 days ago

Very pleased with their service , thanks

On the whole quite good, but sometimes quite difficult to get update on any progress, main contact quite often on leave or Reception said will get back and didn't without prompting. That said they...

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Danielle

Estate Research

2 days ago

Hello, Thank you for taking the time to leave a review. We are delighted to hear that you were pleased with our service and found our team knowledgeable, courteous, and efficient. We also appreciate your understanding of the delays that can sometimes occur during the probate process due to factors outside of our control. We are sorry to hear that there were occasions when obtaining updates on your case proved difficult. We understand the importance of regular communication and have shared your feedback with the team to help us improve our service going forward. Thank you again for your recommendation. Best Wishes, Estate Research

Dean Blades

Verificato da Feefo

GBR

5 days ago

Ciò che Dean Blades ha detto su Estate Research:

Very professional

Very helpful polite and professional service. Always called back if they couldn't take my call

Danielle

Estate Research

2 days ago

Hi Dean, Thank you for your kind words. We are delighted to hear that you found our team polite, professional, and responsive throughout the process. It's great to know that they were able to keep you informed and answer any questions you had along the way. Should you require any further updates regarding your case, please do not hesitate to get in touch. Kind Regards, Estate Research

Cliente fidato

Verificato da Feefo

5 days ago

The bequest came as a surprise and was handled very smoothly with the minimum of fuss Thank you

Danielle

Estate Research

2 days ago

Hello, Thank you for your 5 star review. We understand that sometimes it can come as quite a surprise to be notified that you could be the beneficiary of an estate. We are so glad to hear our team were able to handle this smoothly for you. Kind Regards, Estate Research

Keith Andrew Huckle

Verificato da Feefo

GBR

6 days ago

Danielle

Estate Research

2 days ago

Hi Keith, Thank you very much for your 5 star review! Best Wishes, Estate Research

Cliente fidato

Verificato da Feefo

6 days ago

Friendly and professional

The communication was speedy, informative, and felt friendly. The explanation of my family tree was very useful.

Danielle

Estate Research

2 days ago

Hello, Thank you for your review! We are so glad to hear you found our team speedy, informative and friendly. Kind Regards, Estate Research

Cliente fidato

Verificato da Feefo

1 month ago

Cliente fidato

Verificato da Feefo

1 month ago

Thank you

It was good to be kept informed throughout the process and I particularly appreciated a written copy of the family tree.

Alice Laing

Verificato da Feefo

GBR

1 month ago

Ciò che Alice Laing ha detto su Estate Research:

The little contact I had was straight forward and I have no complaints.

Danielle

Estate Research

1 month ago

Hi Alice, Thank you for your 5 star review. Should you require any updates about your case, please don't hesitate to reach out, and we will be more than happy to help. Best Wishes, Estate Research

Cliente fidato

Verificato da Feefo

1 month ago

Fab service

Molly was absolutely brilliant

Danielle

Estate Research

1 month ago

Hello, Thank you for your 5 star review and kind words about Molly. We're glad to hear you found our service brilliant. Should you require any updates from us, please don't hesitate to reach out. Kind Regards, Estate Research

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