Had a difficult time getting ahold of customer service once down payment was made took 1.5 weeks to deliver items.
Items were as described and in good condition but used condition not new conditions
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GS
GEOFFREY SANDFLY
Verificato da Feefo
1 year ago
Ciò che GEOFFREY SANDFLY ha detto su easyhome:
Friendly customer service is key and doing their best to get you want is their top priority
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Cliente fidato
Verificato da Feefo
1 year ago
Thank you so much!
Very friendly and helpful!
They got me exactly what I wanted!
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Cliente fidato
Verificato da Feefo
1 year ago
0
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Cliente fidato
Verificato da Feefo
1 year ago
0
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GF
GEOFFRY FEELEY
Verificato da Feefo
Peterborough
1 year ago
Ciò che GEOFFRY FEELEY ha detto su easyhome:
Easy way to buy
Excellent service, great staff
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Cliente fidato
Verificato da Feefo
1 year ago
Amazing company
I always get the items I want and they are always friendly.
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Cliente fidato
Verificato da Feefo
1 year ago
Rude staff, zero knowledge,
I recently ordered a 75-inch TV from your location on McPhillips Street. One of your staff members informed me about the payment, but failed to mention a $28 processing fee to hold the TV. The next...
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Lamar
easyhome
1 year ago
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you encountered with your recent order and delivery process. We understand how important it is for you to receive clear communication and timely service. We regret that the processing fee was not initially disclosed and that there were multiple delays and miscommunications regarding your delivery. Our investigation revealed that the delays were due to logistical issues with a newly hired driver. We also acknowledge that the handling of your refund did not meet your expectations, and we regret any distress caused by the situation at our branch. We are reviewing our delivery and refund processes to prevent similar issues from occurring in the future. We would like to offer our assistance to resolve any outstanding issues. Please reach out to our customer service team at 1-888-502-3279 so an agent can further assist you. We are committed to improving our services. Your feedback is invaluable in helping us make necessary improvements. Thank you for your patience and understanding.
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Cliente fidato
Verificato da Feefo
1 year ago
Triple the price to buy it outright within 90 days
I bought a generator that was 500 bucks plus tax and the early 90 day payout price is still 1300 dollars so there in NO INCENTIVE to buy it outright in the 90 day term. The full year and a half term...
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Ramandeep
easyhome
1 year ago
Thank you for bringing your concerns to our attention. At EasyFinancial, we are committed to addressing all customer issues promptly and effectively. Please accept our sincere apologies for any inconvenience you have experienced. Our resolution specialist is currently investigating your case to ensure that your concerns are thoroughly addressed. We will be in touch soon to assist you further.
We believe every person deserves a chance to live their life without that rambling worry money can bring. That’s why we offer flexible loans and lease payment plans to fit your budget and lifestyle – so you can focus on the things that matter. Go easy. Live your life.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We believe every person deserves a chance to live their life without that rambling worry money can bring. That’s why we offer flexible loans and lease payment plans to fit your budget and lifestyle – so you can focus on the things that matter. Go easy. Live your life.