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Dreamsaver Wedding Insurance Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/dreamsaver-wedding-insurance | Feefo

Visualizzazione di tutte le 885 recensioni

Cliente fidato

Verificato da Feefo

3 years ago

Wedding insurance

As I have not had to make a claim, I cannot say how good the service is They were very helpful when I had to make a change to the policy

Mr Adam Tilley

Verificato da Feefo

3 years ago

Ciò che Mr Adam Tilley ha detto su Dreamsaver Wedding Insurance:

Great price etc, but no matter how many times I’ve tried to resend I still don’t have my email of purchase.

Marketing Assistant

Dreamsaver Wedding Insurance

3 years ago

Thank you for your feedback. We are sorry to hear you have not received your documents. We have resent these documents to the email address on the policy, so please check your junk or spam folders just in case the documents have gone in there. If you still have not received them, please contact us by calling 01483 806 662 or if you would like us to call you, send an email to enquiries@voyagerins.com. Thanks

Cliente fidato

Verificato da Feefo

3 years ago

So far so good.Everything so far gas gone to plan.

Cliente fidato

Verificato da Feefo

3 years ago

Delay in documentation.

All good apart from a delay in receiving our policy documents which I had to chase.

Mr Conal Presho

Verificato da Feefo

3 years ago

Ciò che Mr Conal Presho ha detto su Dreamsaver Wedding Insurance:

Simple and quick

Very straightforward

Marketing Assistant

Dreamsaver Wedding Insurance

3 years ago

Thank you very much for your feedback. We're glad that you were happy with the overall service.

Cliente fidato

Verificato da Feefo

3 years ago

Good efficient service and COVID cover

Marketing Assistant

Dreamsaver Wedding Insurance

3 years ago

Thank you very much for our feedback. We're glad that you were happy with the overall service.

Mr Kenneth Holden

Verificato da Feefo

3 years ago

Ciò che Mr Kenneth Holden ha detto su Dreamsaver Wedding Insurance:

Not the best into....

Spoke to 3 staff to start my insurance. Took 3 attempts for my date of birth to be changed to the accurate number. 3rd member of staff was good at his job and was a gent so scored 2 stars because of...

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Marketing Assistant

Dreamsaver Wedding Insurance

3 years ago

Hi Thank you very much for the feedback. We're sorry to hear you received a negative experience on this occasion. Please accept our apologies for not getting this corrected first time around and the inconvenience caused having to contact us to get this resolved. We will look into the processes around this to try and ensure it doesn’t happen again. Thanks

Cliente fidato

Verificato da Feefo

3 years ago

Sexist company

Very easy to use, however the policy and communication from dreamsaver addresses only my male partner and not myself, a woman, who actually purchased the policy and who’s contact details Dreamsaver...

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Marketing Assistant

Dreamsaver Wedding Insurance

3 years ago

Hi Thank you very much for your feedback. We're sorry to hear you feel you received a negative experience on this occasion. Unfortunately, our system automatically puts the older individual first, in this instance your fiancé. We are working to resolve this issue, however we can change it manually, which we have done and resent you your documents. Thanks

Mrs Claudia Wentworth

Verificato da Feefo

3 years ago

Ciò che Mrs Claudia Wentworth ha detto su Dreamsaver Wedding Insurance:

Easy to use online site and call a human to confirm a few details before purchasing, hopefully won’t need to claim!

Cliente fidato

Verificato da Feefo

3 years ago

Simple & easy to use website for application of the Wedding Ins. Policy.

Website and quotes easy to obtain. Site concise. So far the actual purchase of Policy very user-friendly.

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