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Discovery Bank Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 4,289 recensioni

Cliente fidato

Verificato da Feefo

4 years ago

Rejected my credit card application without bothering to check.

Shocking very

Discovery Bank

4 years ago

Hi There Thank you for your feedback. We've just checked with our credit team and they informed us that your application was rejected due to the information you provided to us (Net profit and living expenses). Kindly download your affordability statement provided to you and see how everything was calculated. You do have the option to reapply again if you wish too Regards The Discovery Bank team.

Lekgotla Andrew

Verificato da Feefo

4 years ago

Ciò che Lekgotla Andrew ha detto su Discovery Bank:

Extra mile service thanks discovery,

I'm happy with the service of discovery, now I can recommend it to my family and friends.Thanks Discovery you make my life easier.

Discovery Bank

4 years ago

Hi Lekgotla Thank you for your Five star review. We are super glad you're happy with our services and we can't wait to welcome your family and friends onboard. Don't forget to provide them with your referral code, you will find it in your Discovery Bank app, under more, then select Friend referral rewards 😉 Regards The Discovery Bank team

Motlatsi

Verificato da Feefo

4 years ago

Ciò che Motlatsi ha detto su Discovery Bank:

the service given was on point. on time and all the consultant i spoke to where friendly and helpful

Discovery Bank

4 years ago

Hi Motlatsi Thank you for your 5 star review. We're glad we could provide you with the best service that you deserve 😊 Regards The Discovery Bank team.

Johannes

Verificato da Feefo

Pretoria

4 years ago

Ciò che Johannes ha detto su Discovery Bank:

Excellent. Help with Kulula issue needed

Excellent client services to open accounts. Outside issue is how do I get my money back from a Discovery booking with Kulula?

Discovery Bank

4 years ago

Hi, Johannes Thank you for your 5 star review. We appreciate your feedback. Regards, Discovery Bank Team

Zipporah Lesego

Verificato da Feefo

4 years ago

Ciò che Zipporah Lesego ha detto su Discovery Bank:

They gave a satisfactory customer service when I was opening account with them. Thabang did a great job. He is very good dealing with customers taking every step of the way in a decent and...

Leggi altre

Discovery Bank

4 years ago

Hi, Zipporah Thank you for your five star review. We really appreciate your positive feedback. Regards Discovery Bank Team

Cliente fidato

Verificato da Feefo

4 years ago

The response time from when I enquired to when a consultant phoned me was super quick. It just took some time to get final approval with not much communication in between. But otherwise was great

Discovery Bank

4 years ago

Hi There Thanks for your 4 star review. We're glad we could provide you with good customer care service. We're always looking to improve where we should for our clients Regards The Discovery Bank team.

Cliente fidato

Verificato da Feefo

4 years ago

Very helpful, quick and simple. Friendly and mostly patient.

Discovery Bank

4 years ago

Hi There Thank you for your Five star review. We're glad we were able to provide you with an amazing experience. Happy Banking with us 😊 Regards The Discovery Bank team.

Cliente fidato

Verificato da Feefo

4 years ago

Account opening process

the process was ok - however when i was opening the account - it only gave me the option to open a transactional savings account when what i wanted was a notice account. in addition telling me...

Leggi altre

Discovery Bank

4 years ago

Hi We are sorry you did't get what you wanted, however we will be reaching out to see how we can help😉 Regards, Discovery Bank Team

Michelle

Verificato da Feefo

4 years ago

Ciò che Michelle ha detto su Discovery Bank:

Great communication

Discovery kept me up to date throughout the process. Great communication!!

Discovery Bank

4 years ago

Hi Michelle Thank you for your five star review. We're glad to hear that everything ran smoothly for you 😊 Regards The Discovery Bank team

Cliente fidato

Verificato da Feefo

4 years ago

I was very impressed with the efficient online assistance provided by the consultants which made it extremely easy for me to complete my transactions.

Discovery Bank

4 years ago

Thanks for the great review. We are excited to show you what the future of banking holds for you. Regards The Discovery Bank App.

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