I placed my order from Canada on the internet for a friend in Cardiff and never had an acknowledgement that the order had been received.So I phoned and managed to contact the owner, who eventually...
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Direct2florist
Direct2florist UK
12 years ago
Hi Anthony thanks for your comments - we are investigating why you didn't receive an email receipt from us. Our technical team are raising an issue with our sendgrid (our email provider) and hotmail. Glad to hear the flowers were received and recipient enjoyed them
kind regards
Zoe Lee
Flowers were not as advertised. E mailed to ask them about this- they responded asking for the name and address of the recipient and I've heard nothing since. This was before Christmas. Wouldn't use...
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Direct2florist
Direct2florist UK
12 years ago
We are so sorry your complaint was not dealt with at the time. We have searched again but still cannot find any correspondence relating to this order. Direct2florist and Ultimate have worked together a long number of years - as such we would like to offer an M&S gift voucher by way of apology for our lack of service.
Zoe Lee
Cliente fidato
12 years ago
Since this review I have received a prompt apology from direct2florist and the promise of a m&s voucher- I am pleased with this as I now feel that my issues have been acknowledged and I can buy my mother some more flowers to make up for the disappointing ones at Christmas. Although initial customer service wasn't great, can't fault service received in the last couple of days.
Recensioni del prodotto
Data di acquisto: 22/12/2013
0
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Cliente fidato
12 years ago
The flowers were beautiful
Recensioni del prodotto
Data di acquisto: 09/12/2013
0
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Cliente fidato
12 years ago
They provide an adequate link to local florists and take a mark-up. That's it, really.
Recensioni del prodotto
Data di acquisto: 21/12/2013
0
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Cliente fidato
12 years ago
Delivery was made mid morning which was great as I had put any time
A new and unique way to send flowers from local florists around the world. Now established in over 18 countries, it is simply the best way to have flowers delivered Internationally and in the UK by local florists - very often for same day delivery even on the other side of the world.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
A new and unique way to send flowers from local florists around the world. Now established in over 18 countries, it is simply the best way to have flowers delivered Internationally and in the UK by local florists - very often for same day delivery even on the other side of the world.