My issue is not with the florists but with you for the following reasons:
1/ You allude to a parity of product across you suppliers (your terms rely on a certain parity for fair and reasonable...
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Direct2florist
Direct2florist UK
12 years ago
Thanks for using Direct2florist twice in recent weeks for flowers to the same person. Your first order was placed with one a member in London City Centre for a delivery to SW1. Following successful delivery, we can see you ordered again from the same City Centre florist for a delivery to TW10
Unfortunately the city centre member does not deliver to TW10 - it is too far for them. Your order was redirected to our member Kingston Wild Flowers who delivered a seasonal mixed bouquet. Apologies you were not advised of the redirect and though it is in T&Cs that a redirect may occur, we are going to review our procedures so that in the event of a redirect the customer is always advised.
We are pleased you were happy with the flowers delivered by Kingston Wild Flowers.
Kind Regards
Zoe Lee
You sent me my password in clear text in an email. That is very poor security.
Direct2florist
Direct2florist UK
12 years ago
yes thanks for your comment regarding the password. We try and offer a very easy to use service without logging in hassles before ordering and/or requests for lost passwords to access the login. Please be assured there is no sensitive information stored within the login. In the future though, it is planned to offer customers a quick re-order option from within the login (rather than a simple status view.) Indeed, this type of login would require password encryption.
Zoe Lee
A new and unique way to send flowers from local florists around the world. Now established in over 18 countries, it is simply the best way to have flowers delivered Internationally and in the UK by local florists - very often for same day delivery even on the other side of the world.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
A new and unique way to send flowers from local florists around the world. Now established in over 18 countries, it is simply the best way to have flowers delivered Internationally and in the UK by local florists - very often for same day delivery even on the other side of the world.