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Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

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Direct Line Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/direct-line | Feefo

Visualizzazione di tutte le 70 recensioni

Trusted Customer

8 years ago

Data di acquisto: 25/03/2017

Ciò che Trusted Customer ha detto su Direct Line:

Efficient, friendly, supportive

I telephoned Saturday morning and spoke to a chap called Stewart, who was very efficient, friendly and guided me through the booking procedure with care and patience. He even gave me his direct...

Chris English

Direct Line

8 years ago

It's great to hear Stewart was helpful with your booking. If you have any questions about your holiday please do not hesitate to contact us. Kind regards, Chris.

Trusted Customer

Swanley

8 years ago

Data di acquisto: 19/03/2017

Ciò che Trusted Customer ha detto su Direct Line:

Excellent service by Direct Line

Neat easy to us on line booking

Chris English

Direct Line

8 years ago

Hi Michael, thank you for your feedback! If you have any questions please feel free to contact us. Kind regards, Chris.

Trusted Customer

8 years ago

Data di acquisto: 22/03/2017

Ciò che Trusted Customer ha detto su Direct Line:

Friendly Helpful Efficient

Excellent service provided by Jamie. I did some initial investigation online myself and found a suitable hotel, however our date changed and the price was too high. I called directline as I've used...

Chris English

Direct Line

8 years ago

Hi Deborah, it's great to hear Jamie was helpful with your booking! If you have any questions please feel free to contact us. Kind regards, Chris.

Trusted Customer

8 years ago

Data di acquisto: 26/02/2017

Ciò che Trusted Customer ha detto su Direct Line:

Your website was very easy to use and the holiday was cheaper than Jet2. W...

Your website was very easy to use and the holiday was cheaper than Jet2. We have used your services in the past and were happy with your servie and because you kept emailing my old email address...

Chris English

Direct Line

8 years ago

Thank you for your positive feedback, if you have any questions or queries please feel free to contact us!

Trusted Customer

Pontefract

8 years ago

Data di acquisto: 18/02/2017

Ciò che Trusted Customer ha detto su Direct Line:

Good value, efficient and helpful.

I have always found Directline Holidays good value, efficient and helpful. Due to my bank verification system, I accidentally paid twice for this holiday, but this was picked up and sorted out within...

Chris English

Direct Line

8 years ago

Thank you for your positive feedback, if you have any questions or queries please feel free to contact us!

Cliente fidato

8 years ago

Data di acquisto: 20/02/2017

Would definitely use again

Easy to use the website to chose the holiday. Took a while for the confirmation to come through but no problems when it did. Phoned to speak to someone book seat the girl was very helpful and...

Chris English

Direct Line

8 years ago

Thank you for your positive feedback, if you have any questions or queries please feel free to contact us!

Trusted Customer

8 years ago

Data di acquisto: 19/02/2017

Ciò che Trusted Customer ha detto su Direct Line:

Not impressed

The fee for changing details is disgraceful, especially as we tried changing details on the day of booking (Sunday), were told we couldn't until Monday and then spent all week trying to get through...

Chris English

Direct Line

8 years ago

Hello, if the change to your details was a name on the booking or change of passport details, then it is Airline charges and there is nothing we can do about it. Sorry to hear about this, thanks, Chris English.

Cliente fidato

8 years ago

Data di acquisto: 19/02/2017

Excellent

Very efficient and fast service, have used several times before and always pleased

Chris English

Direct Line

8 years ago

Thank you for your positive feedback, if you have any questions or queries please feel free to contact us!

Trusted Customer

8 years ago

Data di acquisto: 19/02/2017

Ciò che Trusted Customer ha detto su Direct Line:

Good service by Direct Line

very good service

Chris English

Direct Line

8 years ago

Thank you for your positive feedback, if you have any questions or queries please feel free to contact us!

Cliente fidato

8 years ago

Data di acquisto: 19/01/2017

very good

the advisor I spoke to was very attentive and helpful

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Informazioni su Direct Line

Directline Holidays is a trading name Broadway Travel Service (Wimbledon) Limited. We’ve been in the holiday business for over 60 years and our experienced and friendly team is dedicated to helping holiday makers find their dream holiday at the best available price, in one easy search. Our website enables you to browse traditional holiday packages from all the leading tour operators, as well as holidays that are hand crafted by our team of travel specialists. These are designed to provide great experiences at outstanding value. Our travel expertise doesn't stop at the beach. Customers can also book citybreaks and hotels as well as other additional travel services such as car hire and travel insurance.

0191 600 0548

Unit 1 Finway, Luton, Bedfordshire, LU11WE, United Kingdom

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