Ciò che David Treece ha detto su Diabetes UK Shop:
Thanks very good exerlant
Recensioni del prodotto
Data di acquisto: 11/07/2026
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Verificato da Feefo
5 days ago
Lauren
Diabetes UK Shop
5 days ago
Thank you for your feedback. We’re very sorry for the concern and disappointment this caused ahead of your travel. After you contacted us, our team looked into the issue with the supplier and shared their guidance in the hope it would be helpful. We also fully understood that your confidence in the product had been affected, so we confirmed a full refund as quickly as possible. If there is anything further we can help with, please contact us at shop@diabetes.org.uk. Kind regards, Lauren
Recensioni del prodotto
Lauren
Diabetes UK Shop
5 days ago
Thank you for taking the time to leave your feedback. We’re very sorry to hear that the case did not give you confidence when testing it ahead of your trip. We completely understand how concerning this must have been when relying on the case to keep medication at the correct temperature while travelling.
After you contacted us, we looked into this with the supplier, who advised that if the thermometer probe is not hanging completely freely, this can affect the temperature reading shown on the display. We shared this guidance with you in the hope it would be helpful, but also fully understood that your confidence in the product had been affected, particularly with your travel plans so close.
We confirmed a full refund as quickly as possible, and we’re sorry again for the disappointment and stress this caused. If there is anything further we can help with, please contact us at shop@diabetes.org.uk.
Kind Regards,
Lauren
Timely turnaround from the order placement to receiving the product.
Diabetes UK
Diabetes UK Shop
4 days ago
We are very happy to hear that you are pleased with the service! Thanks for your five-star review as we really do appreciate it! All the best, the Diabetes UK Shop Team 💙
Recensioni del prodotto
Diabetes UK
Diabetes UK Shop
4 days ago
Thanks for your five-star review, and we are very happy to hear that you are pleased with this product! All the best, the Diabetes UK Shop Team 💙
We are Diabetes UK. Our vision is a world where diabetes can do no harm. Diabetes affects more people than any other serious health condition in the UK. More than dementia and cancer combined. That means we need to take action now.
Because we’re the leading UK charity for people affected by diabetes it’s our responsibility to lead the fight against the growing crisis. And this fight is one that involves all of us – sharing knowledge and taking diabetes on together.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We are Diabetes UK. Our vision is a world where diabetes can do no harm. Diabetes affects more people than any other serious health condition in the UK. More than dementia and cancer combined. That means we need to take action now.
Because we’re the leading UK charity for people affected by diabetes it’s our responsibility to lead the fight against the growing crisis. And this fight is one that involves all of us – sharing knowledge and taking diabetes on together.