Booked and paid extra for travel insurance documents to be posted to me at my home address ( i do not have a printer) that was 10 days ago and they still have not arrived don't see the point in...
Leggi altre
Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
Good Afternoon Michael,
Thank you for your feedback, it is greatly appreciated.
I can confirm that your policy documentation has been posted to you on the 18/09/2015 which should have reached you by now and is therefore in your possession before you travel, however I do apologise that this had been delayed.
If you have any further enquiries or have not yet received your documentation, please email me directly at debenhamstravelinsurance@rockinsurance.com and I will be happy to help.
Carl
Good support on the telephone, I did get my quote through Top Cash Back but had to telephone through for medical screening, once I had done that I went back to my quote and completed but the cash...
I have only one thing that is a problem you offer free gift cards with your holiday insurance I have used this service 3 times and have never received one why I don't know !
Very poor service awited 3 weeks for somone to return my call, had to chase them up
Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
I am very sorry to learn of the issues you had encountered with your policy.
I can confirm that a supervisor has listened to your sales call and I note from our records that we have refunded the premium paid for your additional gadget due to the error made by our advisor.
If you have any further enquiries, please contact me directly at debenhamstravelinsurance@rockinsurance.com
Please accept my sincere apologies for any inconvenience that may have been caused.
Carl
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
