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DCUK - The Original Wooden Duck Company Recensioni

Valutato
Eccezionale

It’s our mission to make life a little bit better, by helping everyone to smile with hand carved and painted bamboo characters.

Servizio
4.9
/5

5

4

3

2

1

2,081

47

14

6

10

2,158

valutazioni nell'ultimo anno

Visualizzazione di tutte le 3,923 recensioni
Cliente fidato
1 year ago
Data di acquisto: 19/08/2023
Oops a mistake
Order was for 3 baby emperor penguins. When the parcel arrived there was only 1 in the box. After a phone call and an email and photo evidence the other 2 were finally dispatched and arrived the next...

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Steve
DCUK - The Original Wooden Duck Company
1 year ago
Thank you for your feedback. Sorry to hear about the mix-up with the delivery. It's incredibly rare for something like that to happen, but it does show we're human after all. As well as ducks. Pleased to hear that you got sorted in the end, but I'm more than a little surprised to hear about your experience getting it sorted. We pride ourselves on offering a 5-star experience to all customers, even when mistakes happen - and so I agree that it's disappointing you felt we didn't handle the response to the mix-up in the right spirit. I have to say, with our commitment to customers, that type of thing is even rarer to hear, if at all. I do hope that you can take my belated comment here in good faith, and as a genuine apology for the inconvenience. We really appreciate support from customers like you, so hope to see you again sometime. Thank you.
MB
Mrs Jenny Browning
1 year ago
Data di acquisto: 19/08/2023
Ciò che Mrs Jenny Browning ha detto su DCUK - The Original Wooden Duck Company:
Loveable duck
Love at first sight , easy to order , quickly delivered and she is so loveable.just cannot fail to make you smile
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Steve
DCUK - The Original Wooden Duck Company
1 year ago
Jenny, that is such a fab review to read. How awesome to think our little characters can create that kind of emotion. It's why we do what we do. Thanks again.
MJ
Mrs Mary Jackson
1 year ago
Data di acquisto: 19/08/2023
Ciò che Mrs Mary Jackson ha detto su DCUK - The Original Wooden Duck Company:
Delightful ducks
Great choice, quality and such fun and quirky. Packaged sensibility and delivered speedily.
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Steve
DCUK - The Original Wooden Duck Company
1 year ago
Thank you for your kind words, Mary. Quirky is such a fab word, right? Sums up DCUK nicely. I'm glad you approve of the packaging. We're always thinking about how to improve things in that area. All the best.
Cliente fidato
1 year ago
Data di acquisto: 19/08/2023
I love ducks
I love the ducks, I love the way you can name them. Arrived in a good time, well packaged. Great variety of ducks and birds. Brilliant company
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Steve
DCUK - The Original Wooden Duck Company
1 year ago
This is so nice to hear. Thank you for your comments, and yes - we love being able to help people make our characters even more personal.
Cliente fidato
1 year ago
Data di acquisto: 19/08/2023
Great website.
Glad to have found this sight. It has a very good choice of products. Will use again.
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Steve
DCUK - The Original Wooden Duck Company
1 year ago
We're also pleased you found dcuk.com too. Thank you for the positive feedback.
Cliente fidato
1 year ago
Data di acquisto: 19/08/2023
Chirpy chicks
As always fantastic product and excellent service.
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Steve
DCUK - The Original Wooden Duck Company
1 year ago
Chirpy chicks - love it. Thank you for taking the time to give us such positive feedback. All the best.
Cliente fidato
1 year ago
Data di acquisto: 19/08/2023
Lovely
Really lovely product. The duck was better than I thought it would be . Great packaging too . Well worth it.
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Steve
DCUK - The Original Wooden Duck Company
1 year ago
We're pleased to exceed your expectations! Thank you for the kind words.
JD
Jess D
Boston
1 year ago
Data di acquisto: 19/08/2023
Ciò che Jess D ha detto su DCUK - The Original Wooden Duck Company:
Great product and great company to buy from. I need a bigger house for more
Always great quality product, quick delivery and packaged very well with environmentally conscious packaging.
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Steve
DCUK - The Original Wooden Duck Company
1 year ago
Hiya Jess. What a fab review - we're thrilled to have you as a customer. And, I did chuckle at your 'bigger house' comment. I know the feeling. On the packaging side of things, you'll be pleased to know we're looking at even more ways we can do our bit to help the environment and the world we live in. Watch this space.
MS
Mrs Rosalyn Stephenson
1 year ago
Data di acquisto: 19/08/2023
Ciò che Mrs Rosalyn Stephenson ha detto su DCUK - The Original Wooden Duck Company:
Excellent item
Service was excellent, items were a delight, bought as presents but I think I need to get some for myself. Cannot recommend them enough.
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Steve
DCUK - The Original Wooden Duck Company
1 year ago
Many thanks for the kind words, Rosalyn. You're certainly someone nice and kind by the sounds of it, so hopefully you get to treat yourself to some DCUK smiles soon. Thanks again.
Cliente fidato
1 year ago
Data di acquisto: 19/08/2023
Received quickly beautifully packaged. Perfect gift for my cousin. Second purchase from DCUK, definitely won't be the last. Thankyou.
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Steve
DCUK - The Original Wooden Duck Company
1 year ago
That's lovely. Thank you taking the time to leave a positive review. All the best.
Informazioni su DCUK - The Original Wooden Duck Company
Every DCUK original is hand carved from natural bamboo by skilled artisans, and carefully painted individually, making each one unique. Arriving with their own name tag, the DCUK Pin is added to each character who passes our smile and quality tests - our visible promise of a gift of exceptional quality and charm.
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Diptford, Totnes, Devon, Devon, TQ9 7NG, United Kingdom
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Informazioni su DCUK - The Original Wooden Duck Company
Every DCUK original is hand carved from natural bamboo by skilled artisans, and carefully painted individually, making each one unique. Arriving with their own name tag, the DCUK Pin is added to each character who passes our smile and quality tests - our visible promise of a gift of exceptional quality and charm.