Ciò che Jean ha detto su Dacia Insurance & Accident Aftercare:
More communication would help. I was sent a Statement of Truth via email that landed in my junk box that I wasn’t aware of and lack of telephone calls caused a delay. Nobody told me to expect it. ...
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RI
Richard
Verificato da Feefo
8 years ago
Ciò che Richard ha detto su Dacia Insurance & Accident Aftercare:
not very impressed.
We had to chase to get our car back before went on holiday mainly because the insurance lost the engineer's report and they also lost my statement of truth posted back in the envelope provided.
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CH
Chris
Verificato da Feefo
8 years ago
Ciò che Chris ha detto su Dacia Insurance & Accident Aftercare:
AutoTechnics were good at the repairs, but neither of you were any good at Communication.
Are you even aware that I have communicated several times and you have not replied you are probably unaware...
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Anwen L
Dacia Insurance & Accident Aftercare
8 years ago
Many thanks for your feedback. We're very sorry to hear that the service you received was not our usual standard. I have informed our Customer Experience Team who will be in contact with you to discuss this further.
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Cliente fidato
Verificato da Feefo
8 years ago
slow service, keen to claim personal injury money
Very slow response to arrange repairs with garage, 10 days after accident, didn't update us on progress.
Rang numerous times (6-8 times) to ask us to claim for injury even though we told them on day...
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Anwen L
Dacia Insurance & Accident Aftercare
8 years ago
Thank you for your feedback. We're very sorry to hear of your experience with Dacia Car Insurance, this isn't our normal standard of service. I have informed our Customer Experience Team and they will look into this and contact you shortly.
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PA
Paul
Verificato da Feefo
Dulverton
8 years ago
Ciò che Paul ha detto su Dacia Insurance & Accident Aftercare:
The whole process was handled very well indeed. Thankyou very much.
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ST
Stephen
Verificato da Feefo
Aberdeen
8 years ago
Ciò che Stephen ha detto su Dacia Insurance & Accident Aftercare:
Excellent first class service
My vehicle was hit by a delivery driver who left without trying to find out who’s car it was I was fortunate that 2 of my neighbours seen it and one took a photo I called Dacia first and the service...
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Anwen L
Dacia Insurance & Accident Aftercare
8 years ago
Thank you for your wonderful review. We're delighted to hear how pleased you were with the service you received and that the entire process was straight forward and efficient for you. Let us know if here is anything else we can help you with.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
