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Cuckooland Recensioni

Valutato
Eccellente

Discover furniture, homeware and gifts designed to 'wow' at award-winning lifestyle emporium Cuckooland.com.

Servizio
4.3
/5
Prodotto
4.2
/5

5

4

3

2

1

43

8

1

4

6

62

valutazioni nell'ultimo anno

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Cliente fidato
1 year ago
Data di acquisto: 11/12/2023
Exceptional
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Cliente fidato
1 year ago
Data di acquisto: 06/12/2023
Very disappointed with this company. Still waiting on a refund on a damage.
Almost impossible to talk to anyone at customer service. Sent emails but nothing back. Still waiting on a refund on the returned item.
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Cliente fidato
1 year ago
Data di acquisto: 30/11/2021
Nothing wrong, but unfortunately wouldn’t purchase again.
Everything with my order was fine and bed received on time. However, I wouldn’t purchase from here again as I haven’t had a good experience with the product and so don’t trust that cuckooland are...

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CA
Cal
1 year ago
Data di acquisto: 15/12/2023
Ciò che Cal ha detto su Cuckooland:
Item unsuitable
We came across the company after searching “adult house bed” on Google and bought what was classed as a daybed. However only after weeks of painting it have we now realised this is unsustainable...

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Mya
Cuckooland
1 year ago
We appreciate your feedback. We try to include as much information within our product descriptions so that customers can make an informed purchase decision and the weight limit of 75kg was present as you state. The trundle drawers are meant for occasional use and are a fantastic feature for these children's beds. Regarding delivery, we can confirm that the lead time was 2-3 weeks and after reviewing your order details we can see that your delivery took place exactly to this timeframe. We hope that you will be back to see us at Cuckooland again in the future, hopefully we can turn those 3 stars into 5!
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MA
Marsha
Southampton
1 year ago
Data di acquisto: 11/12/2023
Ciò che Marsha ha detto su Cuckooland:
Very happy with the service
Brilliant service. We were able to choose what day we wanted the delivery and they arrived that morning. We are very happy and will recommend.
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Nathalie
Cuckooland
1 year ago
Thank you so much for your fabulous feedback. The delivery team always tries to accommodate all our customers and its lovely of you to tell us how pleased you were to get your Boss Gaming Bed so quickly and on the day you wanted it.
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RH
Rachel Hallow
Gloucestershire
1 year ago
Data di acquisto: 05/01/2024
Ciò che Rachel Hallow ha detto su Cuckooland:
So refreshing to be kept up to date all the way through.
Really good service. So refreshing to be kept up to date all the way through.
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Nathalie
Cuckooland
1 year ago
Thank you so much for your wonderful review. We do try our best and there is nothing better than hearing back from customers who appreciate the work that the team here do.
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Cliente fidato
1 year ago
Data di acquisto: 03/01/2024
BEYOND TERRIBLE EXPERIENCE
Extremely BAD and TERRIBLE, I wish there was another adjective to describe my experience. I purchased a scooter in the 23rd of December for my Niece as her Christmas present and I am yet recieve the...

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Nathalie
Cuckooland
1 year ago
We are very sad to see your review. You emailed our team on Monday night after the offices had closed so we were not able to have time to reply to you before you left your review on Tuesday. You placed your order on the 23rd of December - the product lead time was shown on the site as 2 - 3 working days. The scooter was dispatched on the 29th of December and delivery was attempted on the 30th of December but no one was in. Delivery was again attempted on the 31st of December but again no one was in. We tried a third and final time on the 2nd Jan however again no one was in. The scooter is now on its way back to the warehouse. Our customer service team is in direct contact with you so that you can confirm how you would like to proceed.
Cliente fidato
1 year ago
Hi Natalie, I am in total shock that you said the product was dispatched on the 29th when in fact the item was still shiwing order in progress on the 29th of December at 9:54pm and on the 31st of December at 12:26pm. This item was dispatched for the first time on the 3rd of January 2024. Again I say I am highly disappointed
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Nathalie
Cuckooland
1 year ago
Hello Nita, I can confirm that the goods were dispatched on the 29th December as per the full tracking information I have sent you via email. The order status has to be manually updated and this was done by a member of the team as soon as the offices were re-opened.
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Cliente fidato
1 year ago
Data di acquisto: 04/01/2024
Prmopt delivery
Easy to use website and delivery was prompt and between times stated.
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Nathalie
Cuckooland
1 year ago
Thank you so much for your review. We are delighted that you received your Lotus Grill quickly. Now we just need some nice BBQ weather! We hope to welcome you back to Cuckooland again soon.
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JN
Jazmin Needham
1 year ago
Data di acquisto: 22/12/2023
Ciò che Jazmin Needham ha detto su Cuckooland:
Brilliant servicex but the stairs to the bed are a lot more harder to use then imaged, to steep and the peice of wood at the top is dangerous!
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Leah
Cuckooland
1 year ago
Thank you for your review. We do demonstrate in all images for our customers to make an informed decision on their purchase however we are grateful for your feedback. We look forward to welcoming you back to Cuckooland again soon.
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SB
Sammie Butler
Swansea
1 year ago
Data di acquisto: 02/11/2023
Ciò che Sammie Butler ha detto su Cuckooland:
Service was very smooth.
Service was very smooth. I ordered the bed, they emailed me to pick a date, bed was delivered on the date I picked - all as it should be!
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Leah
Cuckooland
1 year ago
Your review is amazing, thank you so much! The Aviary Kids Bunk Bed is one of our favourites - perfect for your little ones. Don't forget to check out our amazing snurk sets - we look forward to welcoming you back to Cuckooland again soon.
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Informazioni su Cuckooland
Discover furniture, homeware and gifts designed to 'wow' at award-winning lifestyle emporium Cuckooland.com.
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Old Delivery Office, Oldfield Lane, Heckmondwike, West Yorkshire, WF16 0JD, United Kingdom
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Informazioni su Cuckooland
Discover furniture, homeware and gifts designed to 'wow' at award-winning lifestyle emporium Cuckooland.com.