Cover-More Travel Insurance non è più un cliente attivo di Feefo
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TC
Trusted Customer
Verificato da Feefo
9 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
BEST Service
Your staff are so helpful and nice! Will be insuring with you again.
0
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TC
Trusted Customer
Verificato da Feefo
9 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
Poor service by Cover-More Travel Insurance
PDS is not clear. I thought that I was buying Medibank Private.
Liz
Cover-More Travel Insurance
9 years ago
Thank you for this feedback. We do supply the travel insurance for Medibank Private and this information is available within the PDS. We will take your feedback on board about that not being clear.
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Cliente fidato
Verificato da Feefo
9 years ago
Good service by Cover-More Travel Insurance
Nice to obtain travel refund after having to undergo major surgery.
Mia
Cover-More Travel Insurance
9 years ago
Thanks for sharing. We hope you've recovered well.
0
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TC
Trusted Customer
Verificato da Feefo
9 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
Excellent service by Cover-More Travel Insurance
Fast and prompt response. No dramas with my claim
0
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Cliente fidato
Verificato da Feefo
9 years ago
Highly Professional. Would Use Again
Easy to work with and responded in a timely professional manner.
0
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TC
Trusted Customer
Verificato da Feefo
9 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
Not real happy
I bought cover on the web thought i bought cover to cover an expensive item and when it got stolen found out i had bare minimum cover and lost the lot thanks for nothing
Liz
Cover-More Travel Insurance
9 years ago
Thank you for providing this feedback. We do encourage our customers to closely read the Product Disclosure Statement before purchasing and then before travelling to ensure the cover meets their requirements. We also have our customer service staff available on the phone to explain what our customers are and aren't covered for if they need further clarification.
0
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TC
Trusted Customer
Verificato da Feefo
9 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
Excellent service by Cover-More Travel Insurance
Amazing care at a time when I was really uncertain about flying home!
0
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Cliente fidato
Verificato da Feefo
9 years ago
Very satisfied with service
Very prompt in dealing with our claim
0
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TC
Trusted Customer
Verificato da Feefo
Melbourne
9 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
Average performance. But no choice when dealing through a travel agent
Very slow in settling claims. Several claims submitted on 15 September 2016 still not settled. Poor communications with claimants. One claim paid into bank account with no email advice of payment...
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Liz
Cover-More Travel Insurance
9 years ago
Hi Robert, thank you for sharing this feedback. We will escalate this with claims for you.
0
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TC
Trusted Customer
Verificato da Feefo
9 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
Excellent service by Cover-More Travel Insurance
Very helpful. Excellent customer service was provided
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
