Cover-More Travel Insurance non è più un cliente attivo di Feefo
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TC
Trusted Customer
Verificato da Feefo
6 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
I was forced to have to pay for another airline ticket before boarding my flight even though I had
purchased a ticket with a seat reservation because of a computer hitch. I telephoned Covermore...
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Customer Service Team
Cover-More Travel Insurance
6 years ago
Hi, we're so sorry to hear about this experience. We note that there is no active claim on your policy. You're always welcome to submit a claim to be reviewed by our Claims Department.
TC
Trusted Customer
6 years ago
Thank you I am still trying through the airlines. There was no active claim because the telephone staff refused to help me
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TC
Trusted Customer
Verificato da Feefo
6 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
I cancelled my insurance because of not being able to travel due to covid19. It seems I cannot get refund because the cancellation was outside the 10day "cooling off" period. Thanks very much!
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Cliente fidato
Verificato da Feefo
6 years ago
Unable to get refund despite not being able to travel overseas.
Terrible and inconsiderate.
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Cliente fidato
Verificato da Feefo
6 years ago
TERRIBLE
Terrible customer service
Non Reponses to multiple email requests
No return phone calls
Try to Wessel your way out of anything
1
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Cliente fidato
Verificato da Feefo
6 years ago
I wish I had asked for a refund, the tour company repaid me when my tour was cancelled due to The Pandemic but Covermore has has profited from the cancellation . Seems unfair to me.
1
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TC
Trusted Customer
Verificato da Feefo
Sydney, Australia
6 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
Comfort Knowing My Family is Covered
As usual Cover-More service consisted of accepting my premium & issuing a certificate. This is the 7th or 8th time I have used Cover-More Travel Insurance & I am happy to say I have never had to use...
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1
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TC
Trusted Customer
Verificato da Feefo
6 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
As always Covermore have been wonderful to deal with.
0
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TC
Trusted Customer
Verificato da Feefo
6 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
There were no problems, it was streamlined. I’d heard good reports about them.
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Cliente fidato
Verificato da Feefo
6 years ago
Did not receive confirmation or policy. Have tried to contact company with no reply.
0
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TC
Trusted Customer
Verificato da Feefo
Canberra
6 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
SHOCKING
Shocking. Next to no correspondence or replies . Even when we spoke to a real person on the phone there was no advice, understanding or help. Just kept saying the same line over and over, if you...
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
