Cover-More Travel Insurance non è più un cliente attivo di Feefo
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TC
Trusted Customer
Verificato da Feefo
Adelaide
9 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
Expensive fees foe low claim limits
Did not proceed with new policy. Prevoius policy experience with covermore (Oct 16) was disappointing. Expensive cover but when claiming for a $1200 pair of prescription glasses was only paid $487...
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Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience. We do have limits to the amounts we can pay out for certain claims as with all insurers. We encourage our customers to read their PDS before and after purchasing their policy to check if they need to add any additional items for a premium.
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TC
Trusted Customer
Verificato da Feefo
9 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
Excellent service by Cover-More Travel Insurance
Very quick, simple process to make claim
Liz
Cover-More Travel Insurance
9 years ago
Thanks so much for sharing this feedback Lesley. We look forward to covering your next trip.
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TC
Trusted Customer
Verificato da Feefo
Hove, South Australia
9 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
CLAIMS PROMPTLY DEALT WITH.
I rate my experience with Cover-More as Excellent. I made two claims and they were dealt with very promptly and I received reimbursement with a week of my making the claim by direct credit to my Bank...
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Liz
Cover-More Travel Insurance
9 years ago
This is great to hear Judith, thank you so much for sharing.
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TC
Trusted Customer
Verificato da Feefo
Watsonia Melbourne
9 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
Excellent service by Cover-More Travel Insurance
It was easy and Hasslefree when I put my clame in
And prompt payment
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience, we look forward to covering your next trip.
0
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TC
Trusted Customer
Verificato da Feefo
9 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
Easy application & prompt payment
Very easy online application with fast turnaround. Extremely impressed with how easy the process went & how quickly funds were deposited.
Liz
Cover-More Travel Insurance
9 years ago
Great to hear! Thank you for sharing your experience.
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TC
Trusted Customer
Verificato da Feefo
9 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
Another insurance rip off
Double dipping on excess made for a very bad experience
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience. With excess we charge per event, so if there were separate instances or events for the claims you would have been charged each time.
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TC
Trusted Customer
Verificato da Feefo
9 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
buying the insurance was easy. claiming was difficult and slow, taking 2 m...
buying the insurance was easy. claiming was difficult and slow, taking 2 months to finalise. It appears there was little communication between departments or handlers of the claim
Liz
Cover-More Travel Insurance
9 years ago
Thank you for this feedback, we will pass it on to the team to improve processes in future.
0
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TC
Trusted Customer
Verificato da Feefo
Coffs Harbour
9 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
Response to my request as to why an outstanding invoice was not paid and re...
Response to my request as to why an outstanding invoice was not paid and reaction of Cover-More staff and as yet lack of response is very poor in my opinion. Initial and follow up contact had been...
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Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing this feedback with us.
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Cliente fidato
Verificato da Feefo
9 years ago
Because the staff were sympathetic when I had the misfortune to collide wit...
Because the staff were sympathetic when I had the misfortune to collide with a kangaroo in the middle of a day whilst on my way to a funeral. The matter was dealt with very promptly with the hire...
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Liz
Cover-More Travel Insurance
9 years ago
Oh dear! That's definitely not an accident we hear about every day. We're glad we could be there for you, and we look forward to covering your next trip.
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TC
Trusted Customer
Verificato da Feefo
9 years ago
Ciò che Trusted Customer ha detto su Cover-More Travel Insurance:
Excellent service by Cover-More Travel Insurance
Very good. Claims were settled without haste and promptly
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