OK website for quotes etc. not possible to talk to someone apparently
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Cliente fidato
Verificato da Feefo
8 months ago
Dreadful
Not happy. Not good at replying to emails.
Charli
Cover4Rentals
6 months ago
Hi
We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible.
We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards.
Kind regards,
Charli
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WN
william norwood
Verificato da Feefo
GBR
8 months ago
Ciò che william norwood ha detto su Cover4Rentals:
It was easy to follow and they made it very clear what was covered.
Very easy and quick .
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SW
Stephen Walker
Verificato da Feefo
GBR
8 months ago
Ciò che Stephen Walker ha detto su Cover4Rentals:
An important addition to car hire
Easy to renew. Great saving on individual car company insurance charges. Promptly dealt with claim when I needed support after a minor scrape. Well worth the annual premium
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Cliente fidato
Verificato da Feefo
8 months ago
Bad to not able to speak to any one no contact nr
No contact number sadly not good
Charli
Cover4Rentals
6 months ago
Hi there,
Thank you for your feedback, I’m sorry to hear that you’re unhappy.
We like to keep our premiums as competitive as possible and one of the ways we do this is by not having a large call centre, we therefore do not advertise our phoneline.
We do also have a Live Chat facility which is available during our office hours (M-F 8:30 – 5:30), please note this is for General Enquiries only and we do not obtain quotes, or process amendments/cancellations – these types of requests would need to come via the Contact Form.
Kind regards,
Charli
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NI
Nicholas
Verificato da Feefo
ESP
8 months ago
Ciò che Nicholas ha detto su Cover4Rentals:
Nice and simple
Really simple and clear to use.
The whole process was efficient and good value also.
Would recommend.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.