The product has been refused twice by rental companies, in Iceland and Italy. Then when I contacted Cover4Rentals in advance to cancel the annual renewal, it was renewed and billed again.
Bad...
Leggi altre
Charli
Cover4Rentals
6 months ago
Hi there,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy. The policy was cancelled and refunded as requested.
Kind regards,
Charli
0
Condividi
Cliente fidato
Verificato da Feefo
8 months ago
Easy to book and good value
0
Condividi
LH
Leonard Hodge
Verificato da Feefo
GBR
8 months ago
Ciò che Leonard Hodge ha detto su Cover4Rentals:
Beat the rental office charges
Fast easy cover for holiday rentals. Very reasonable pricing compared to the rental office charges. I won't book a car without cover4rentals.
0
Condividi
Cliente fidato
Verificato da Feefo
8 months ago
Good review
No complaints, a good service.
0
Condividi
ET
Edward Tweedlie
Verificato da Feefo
GBR
8 months ago
Ciò che Edward Tweedlie ha detto su Cover4Rentals:
Signing Up
This relates only to the buying experience, I have not submitted any claims.
Site worked well until I attempted payment - I didn't realise a payment link had been sent to me
0
Condividi
AN
Andrew
Verificato da Feefo
GBR
8 months ago
Ciò che Andrew ha detto su Cover4Rentals:
Unhappy
I arranged to cancel the cover, confirmed by Cover4rentals and now I get an email thanking me for continuing with the cover. Not happy, very poor service.
Charli
Cover4Rentals
6 months ago
Hi Andrew,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy. I can see that we spoke over the phone, and that this was resolved.
Kind regards,
Charli
0
Condividi
PD
Peter Duffy
Verificato da Feefo
GBR
8 months ago
Ciò che Peter Duffy ha detto su Cover4Rentals:
Happy!
Luckily I haven't had to use Cover4rentals service yet, but it has saved us a lot of worry and pressure to buy extra insurance.
I've just renewed.
0
Condividi
Cliente fidato
Verificato da Feefo
8 months ago
0
Condividi
Cliente fidato
Verificato da Feefo
8 months ago
Good level of cover and easy to purchase, better have a back up for rental
This company is Which? recommended. This is one of the reasons I have used it. Thankfully I didn't have to try to make a claim yet and I hope that I will not need to. This is a second time I have...
Leggi altre
0
Condividi
DS
David Saunders
Verificato da Feefo
GBR
8 months ago
Ciò che David Saunders ha detto su Cover4Rentals:
Happy customer
Excellent service, detailed positive responses to all my queries and excellent price
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.