very clear and easy to use- i hope if i need to make a claim they`ll be just as easy !
0
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CG
Chritina Gabb
Verificato da Feefo
7 months ago
0
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DR
Damon Reynolds
Verificato da Feefo
7 months ago
Ciò che Damon Reynolds ha detto su Cover4Rentals:
Easy to buy and good value
Easy and good value
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Cliente fidato
Verificato da Feefo
7 months ago
Diabolical - customer service nonexistent
Diabolical.
Simple amendment to Policy not actioned after a week.
Charli
Cover4Rentals
6 months ago
Hi
We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible.
We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards.
Kind regards,
Charli
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Cliente fidato
Verificato da Feefo
7 months ago
Easy cover
Easy to purchase
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Cliente fidato
Verificato da Feefo
7 months ago
Great experience but one small tweak suggestion.
great experience that could benefit from one small improvement - I had gotten all the way to the payment screen before i noticed that i could not enter my address as the site i was on was linked to...
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Cliente fidato
Verificato da Feefo
7 months ago
Awfully bad
Took out insurance then cancelled 2 hours later as they don't cover courtesy cars.
Told a rep would contact me.
Over a week later still no contact and still no refund!
No phone number message only...
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Charli
Cover4Rentals
6 months ago
Hi there,
We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible.
We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards.
I can see that I had responded to your Contact Form, and resolved the issue for you and issued a refund.
Kind regards,
Charli
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Cliente fidato
Verificato da Feefo
7 months ago
Very Straightforward
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NE
Nigel John Edwards
Verificato da Feefo
7 months ago
Ciò che Nigel John Edwards ha detto su Cover4Rentals:
Great product great price!
Very easy to complete. Great product excellent price and value.
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RT
Richard Tuson
Verificato da Feefo
7 months ago
Charli
Cover4Rentals
6 months ago
Hi Richard,
Thank you for your feedback. I am sorry to hear that you are unhappy.
So we can get further clarification and understand the situation, please provide further details of what has occurred through our contact form online and one of our agents would be happy to investigate this for you - https://cover4rentals.com/app/contact-us
Kind regards
Charli
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.