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Cover4Rentals Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 1,934 recensioni

Andrew Bates

Verificato da Feefo

6 months ago

Ciò che Andrew Bates ha detto su Cover4Rentals:

Highly recommended

Easy to use and affordable

Cliente fidato

Verificato da Feefo

6 months ago

Very well done - the service too

Cliente fidato

Verificato da Feefo

6 months ago

Simple and easy

Simple and easy to purchase

PETER ARNOLD

Verificato da Feefo

6 months ago

Cliente fidato

Verificato da Feefo

6 months ago

Quick and easy to obtain this excess coverage at a very competitive price

STEPHEN CARTWRIGHT

Verificato da Feefo

6 months ago

Cliente fidato

Verificato da Feefo

6 months ago

Why cancellation procedure is so long and complicated? 3 days and counting..

Charli

Cover4Rentals

6 months ago

Hi there, We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible. We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards. Kind regards, Charli

Ashley Taylor

Verificato da Feefo

GBR

6 months ago

Ciò che Ashley Taylor ha detto su Cover4Rentals:

Auto renew money thieves

Sharp practice from this company. They inform me the policy will auto renew on 12th November, then take the money on 5th November. When I cancelled the policy they charged a £5 admin fee. It feels...

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Charli

Cover4Rentals

6 months ago

Hi Ashley, Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal. You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy and that we attempt the payment 7 days in advance. I can see that a full refund was processed, and no mention of a £5 cancellation fee was made. Kind regards, Charli

Cliente fidato

Verificato da Feefo

6 months ago

Buying excess cover for rented cars is easy.

Very easy to use. The excess cover was £20 cheaper for the year than the present company we used. I will be using the company again next year.

Jeremy M England

Verificato da Feefo

6 months ago

Ciò che Jeremy M England ha detto su Cover4Rentals:

Hard to contact for anything not on the list of FAQs

I couldn’t do what was required on the website, and had to send a message, which eventually (after several days produced a phone number to call. I was then able to speak with someone to resolve the...

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Charli

Cover4Rentals

6 months ago

Hi Jeremy, Thank you for your feedback, I’m sorry to hear that you’re unhappy. We ask that Contact is made through our website via the Contact Form. This is outlined within the declaration page before you make payment. We like to keep our premiums as competitive as possible and one of the ways we do this is by not having a large call centre, we therefore do not advertise our phoneline. We do not currently have a Live Chat for this product. Kind regards, Charli

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