Really helpful and explained everything clearly. I needed to amend our travel policy which ended in our current policy being cancelled and a new one being taken out. This was done without any...
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Social Media Team
CoverForYou
1 month ago
Thank you for reviewing our services, we’ll pass your feedback onto Charlie, and let him know you are
happy with the service he provided.
Feedback from customers such as you is what allows our team to improve and provide the best
possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers, we invest heavily in our Plus Accounts to provide extra benefits to our customers, and I wanted to take this time to remind you what is available to you. Our Plus Accounts are about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless of whether you purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon,
Waitrose, Sainsbury’s, Tesco, etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a
family.
Up to 20% off any insurance you take directly from us.
Already a member? We hope you are enjoying the Plus benefits, and we wanted to remind you that you can invite friends to the Plus Accounts, they will get 15% off any policy they buy from us and immediate access to the Plus benefits!
You can access the Plus account at https://www.coverforyou.com/club/
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NS
Nai Kin So
Verificato da Feefo
1 month ago
Ciò che Nai Kin So ha detto su CoverForYou:
good
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MF
Malka Brandy Friedmann
Verificato da Feefo
1 month ago
Ciò che Malka Brandy Friedmann ha detto su CoverForYou:
easy to follow and update changes. easy and clear website to follow
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Cliente fidato
Verificato da Feefo
1 month ago
Excellent
Excellent service and just the cover we required for a very reasonable price compared to the more well known travel insurance providers
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Cliente fidato
Verificato da Feefo
1 month ago
very well explained and efficient
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DP
Deborah Powell
Verificato da Feefo
GBR
1 month ago
Ciò che Deborah Powell ha detto su CoverForYou:
No excess on a claim.
Always competitive prices and no excess if you make a claim.
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Cliente fidato
Verificato da Feefo
1 month ago
Fab insurance company
I have used Cover For You for years now, they are consistent, competitive, and very transparent with their policies. I particularly like the message asking you if you need to claim after your...
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KB
Kimberly Bartlett
Verificato da Feefo
GBR
1 month ago
Ciò che Kimberly Bartlett ha detto su CoverForYou:
Easy and quick
Easy to do and covered everything I needed. I hope that if I have to make a claim it will be as simple as these initial steps.
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MM
Margaret Milche
Verificato da Feefo
GBR
1 month ago
Ciò che Margaret Milche ha detto su CoverForYou:
horrible experience
bad insurance, nothing works
Social Media Team
CoverForYou
1 month ago
Thank you for your review.
In order to help us understanding your review, could you please let us know what issues you have experienced.
If you needed to submit a claim online, though the online claims portal was not working for a few days due to a technical issue, this has now been fixed, however, claims could also been submitted over the phone by calling the claims handlers appointed by your policy insurer.
If you require any assistance, please contact our Support Team, who will be more than happy to assist you.
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LJ
Lisa Jenkins
Verificato da Feefo
1 month ago
Ciò che Lisa Jenkins ha detto su CoverForYou:
Poor service
Unhelpful. I was stuck abroad and wanted to know what I was covered for and was basically told to look at my policy. If I had access to that I wouldn’t have reached out in the first place.
Social Media Team
CoverForYou
1 month ago
Thank you for your review.
Upon looking at your records, the only contact we were able to locate was one email you sent us, where you have just informed us that your flight was cancelled but no queries were made. We replied with the covered information and have not redirected you at all to review your policy wording document, which was available to view and download on your Customer Zone since you purchased your policy until your policy expired.
CoverForYou is an online insurance specialist. We aim to provide our customers with high-quality travel, gadget, and car hire excess insurance products. Our products have been created based on what people need most, and with over 10 million insured, we know we can tailor a policy to exactly what you and your loved ones need..
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
CoverForYou is an online insurance specialist. We aim to provide our customers with high-quality travel, gadget, and car hire excess insurance products. Our products have been created based on what people need most, and with over 10 million insured, we know we can tailor a policy to exactly what you and your loved ones need..