Bad attitude of the sales person in store. They didn't lower the price we paid for our two chairs, after the price went down again in their latest sale. Shopped with them for years, but wouldn't use...
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Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback. We do appreciate it.
We are sorry that you are unhappy with the service you received in store. Unfortunately, once a sale has been finalised the sales staff are not authorised to change the prices.
We are sorry that you have made the decision not to shop with us again in the future and sincerely hope you will reconsider.
Once again, thank you for taking the time to leave us feedback. We do appreciate it.
Data di acquisto: 02/02/2017
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Cliente fidato
Verificato da Feefo
9 years ago
Excellent service & value
Data di acquisto: 29/01/2017
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Cliente fidato
Verificato da Feefo
9 years ago
amazing CS!
Recensioni del prodotto
Data di acquisto: 30/12/2016
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TC
Trusted Customer
Verificato da Feefo
wolverhampton
9 years ago
Ciò che Trusted Customer ha detto su Cousins Furniture:
Product fine, delivery men brilliant, customer service staff challenging and need to be trained that they are there for the customers benefit not the other way round.
Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback; we do appreciate it.
We are glad you were pleased with our delivery team and have passed your comments regarding our customer service staff along to the relevant people to help improve our service in the future.
Once again, thank you for taking the time to leave us feedback and we hope you will shop with us again in the future.
Recensioni del prodotto
Data di acquisto: 05/12/2016
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Trusted Customer
Verificato da Feefo
Northwich
9 years ago
Ciò che Trusted Customer ha detto su Cousins Furniture:
The sales assistant (Liam) was thorough, courteous helpful and polite during our initial visit to look at 3 piece suites. The product we finally ordered was delivered in the timescale specified and...
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Data di acquisto: 28/12/2016
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Trusted Customer
Verificato da Feefo
Corfu Greece via Bedfordshire transport company
9 years ago
Ciò che Trusted Customer ha detto su Cousins Furniture:
Sales staff contacted the supplier and managed to get my furniture earlier than lead time. Well supported by their office who arranged a bank transfer payment. Delivery was spot on time and really...
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Recensioni del prodotto
Data di acquisto: 20/01/2017
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Trusted Customer
Verificato da Feefo
9 years ago
Ciò che Trusted Customer ha detto su Cousins Furniture:
We purchased some accessories for our home and were pleased with the quality and appearance of the merchandise. It was trendy and distinctive and added a touch of elegance to the home.
Great delivery, great items - hadn't seen them in store so just ordered online (bit if a risk I know) but absolutely delighted with the quality and the look
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
