Guides are Nice and very Knowledgable the same as the Coach Drivers, they go out of there way to give Good Service!!!
Mantombi
Costsaver
23 days ago
Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found both your Travel Directors and your Coach Drivers so knowledgeable and pleasant, and that they made such an effort to provide good service throughout your journey. We would warmly welcome the opportunity to host you again in the future.
Excellent communication before and during the trip.
Knowledgeable and helpful guide.
Recensioni del prodotto
Mantombi
Costsaver
23 days ago
Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found the communication excellent both before and during the tour, and that your Travel Director was so knowledgeable and helpful. We are also pleased that the itinerary covered the main attractions of Morocco, and that you found the standard of the hotels good throughout. We would warmly welcome the opportunity to host you again in the future.
Data di acquisto: 19/09/2026
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Cliente fidato
Verificato da Feefo
1 month ago
The tour was good organized, affordable price.
Recensioni del prodotto
Mantombi
Costsaver
23 days ago
Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found the tour well organised and reasonably priced. We are pleased that it offered such good value, and we would warmly welcome the opportunity to host you again in the future.
Data di acquisto: 12/09/2026
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Cliente fidato
Verificato da Feefo
1 month ago
Great way to see multiple locations with excursions that allow you to go deeper into each location.
Recensioni del prodotto
Mantombi
Costsaver
23 days ago
Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found the tour a great way to see multiple locations, and that the Optional Excursions allowed you to explore each destination in greater depth.
We are sorry that your stays at the Leonardo hotels were a disappointment, and we shall share your comments with our Operations Department so that the properties concerned may be reviewed carefully.
Thank you again for your feedback, and we would warmly welcome the opportunity to host you again in the future.
Accommodation
All of a good standard, with large, well presented rooms all of which had two double beds. They had a shower or a bath with a shower over, and again were of generous proportions. In...
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Recensioni del prodotto
Mantombi
Costsaver
23 days ago
Thank you for taking the time to share such a thorough and candid account of your tour. We are sorry to learn that your experience fell so far short of your expectations, and we appreciate the care you have taken in setting out your concerns. We are pleased, however, that you found your Coach Driver excellent, that the rooms were of a good standard and generous proportions, and that the Rocky Mountaineer journey was so enjoyable.
We regret that the hotels used for your stays were not located in Jasper and Banff as the itinerary described, and that the distances involved, particularly from Jasper, limited your enjoyment of those destinations. We also understand your disappointment that these changes were not communicated clearly, and that your group of three was not accommodated in adjacent rooms. Breakfast arrangements, the amount of commentary on the coach and the organisation of the tour were likewise below the standard we aim to provide, and we are sorry that your Travel Director did not receive the support she required.
We take the concerns you have raised about the accuracy of the information provided very seriously. In the meantime, we shall share your observations with our Operations Department so that hotel locations, pre-travel communication and tour director support may be reviewed carefully.
Thank you again for your candour, and we hope to have the opportunity to offer you a more satisfactory experience in the future.
Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you had such a fantastic experience, and that the knowledge and information provided about the area made such a strong impression. We are also pleased that you found the tour well organised and easy to follow. We would warmly welcome the opportunity to host you again in the future.
Data di acquisto: 11/09/2026
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Cliente fidato
Verificato da Feefo
1 month ago
From beginning got confused who to communicate.
Options experiences far to expensive, selfbooking much cheaper. Had to pay tour leader a salary not a tip, though we did 1 option, didn't use much of...
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Recensioni del prodotto
Mantombi
Costsaver
23 days ago
Thank you for taking the time to share your feedback. We are sorry to learn that you were unsure from the outset whom to contact, and that clearer communication would have made the arrangements easier to follow.
We appreciate your comments regarding the cost of the Optional Excursions in comparison with booking independently, and your concerns about the guidance given on gratuities. We also regret that the hotel breakfasts were so basic and did not meet your expectations. We shall share your observations with our Operations Department so that pre-travel communication, the pricing of Optional Excursions, the guidance on gratuities and the quality of breakfasts may be reviewed carefully.
Thank you again for your candour, and we hope that we may have the opportunity to offer you a more satisfactory experience in the future.
Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found the tour comprehensive, with well-chosen highlights at each location, and that you regarded it as such good value. We are also pleased that your Travel Director made such a positive impression. We shall be sure to pass on your kind words to the colleague concerned, and we would warmly welcome the opportunity to host you again in the future.
Good value for money. Excellent knowledgeable tour director and very good bus with excellent driver. Very professionally managed.
Recensioni del prodotto
Mantombi
Costsaver
23 days ago
Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found the tour to be good value for money, and that it was so professionally managed from start to finish. We are also pleased that your Travel Director's knowledge, together with the quality of the coach and the skill of your Coach Driver, made such a positive contribution to your journey. We would warmly welcome the opportunity to host you again in the future.
Jackie was excellent, can't recommend enough.
Tour had the perfect amount of free and structured time.
Information given on the bus was very informative & appreciated.
Gets to our destinations early...
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Recensioni del prodotto
Mantombi
Costsaver
23 days ago
Thank you very much for taking the time to share such generous feedback. It is genuinely rewarding to learn that you found the tour excellent, and that your Travel Director made such a strong impression that you would recommend her without reservation. We are also pleased that the balance of free and structured time suited you, and that the commentary provided on the coach proved so informative.
We appreciate your remarks about the early arrivals at each destination, which allowed you to avoid the largest crowds, and we are encouraged that you considered the busy days well worth the many experiences they offered. We would warmly welcome the opportunity to host you again in the future.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.