As stated previously.
We would still give you an 8 (recommendation to friends) depending on how you react to our concerns.
Cass
Contours Holidays
1 year ago
Thank you for your honest feedback on your holiday - we're glad to hear you enjoyed the first half of the North Devon leg of the South West Coast Path, and that all our arrangements went well thoroughout.
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Cass
Contours Holidays
1 year ago
Thank you very much for your thorough feedback on this leg of the South West Coast Path. We're always looking at ways to improve the clarity of our route descriptions, so we greatly appreciate your insight, and we regret that the latter portion of this trail wasn't a good match for you as the first had been. We have plenty of walkers out completing this route in its totality - so there's definitely nothing foolish about walking it! - but we very much appreciate that the quality of each trail is subjective and providing robust information is the best way to avoid such mismatches. Again, thank you for your comments, and for submitting them via our dedicated feedback form, too, which helps us to aggregate concerns.
As mentioned before the service during the walk was excellent.
More so, before booking Contours gave good advice concerning the route, the length of the daily walk and the possibilites i.e. where to...
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Cass
Contours Holidays
1 year ago
Thank you very much for writing a review - it's great to hear we provided such useful information for your walk, and that you enjoyed the Pennine Way!
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Cass
Contours Holidays
1 year ago
Thank you for sharing your experience and your lovely snap from the holiday. The Pennine Way really is a top-tier trail, and that mix of weather makes it even more alive! It's great to hear you enjoyed it and were pleased with our service as a whole.
Data di acquisto: 22/09/2024
0
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IC
Ian Cawthra
Verificato da Feefo
Ashbourne
1 year ago
Ciò che Ian Cawthra ha detto su Contours Holidays:
We're glad to hear you had a great time and raised plenty of money for the cause! Thanks very much for leaving a review.
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Cass
Contours Holidays
1 year ago
We're so glad to hear you raised so much! And that our arrangements all worked out perfectly. Thank you very much for leaving a review.
Data di acquisto: 30/12/2024
0
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ME
Marianne Engelshove
Verificato da Feefo
Rotterdam , The netherlands
1 year ago
Ciò che Marianne Engelshove ha detto su Contours Holidays:
Good communication , good hotels , good information . We had booked a low mileage walk and the distances were just perfect for us . The experience we had with some of the taxi's who were supposed to...
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Cass
Contours Holidays
1 year ago
Thank you for writing a review - we're glad you enjoyed your holiday! We regret to hear about the issues with your taxi transfers arriving on time; I see you've included information about those in our in-depth feedback forms, so we'll certainly dig into what happened there. Thanks again for your feedback.
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Cass
Contours Holidays
1 year ago
Thank you very much for your thoughtful feedback on the nature of the Limestone Way, which will certainly be useful for anyone considering this trail. We love your photos, too!
Data di acquisto: 25/11/2024
0
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IH
Ian Harrison
Verificato da Feefo
Cambridge
1 year ago
Ciò che Ian Harrison ha detto su Contours Holidays:
A well organised trip. There are few places on the trail to stay, but Contours had arranged good quality accommodation off trail, with reliable and flexible taxi transfers to and from the trail...
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Cass
Contours Holidays
1 year ago
We've very happy to hear you enjoyed the Yorkshire Wolds Way - the remoteness of the trail does indeed make it interesting to arrange, but then it's very much part of the trail's magnificient character! Thanks very much for leaving a review.
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Cass
Contours Holidays
1 year ago
Thank you for this evocative depiction of the trail. We think the Yorkshire Wolds Way is oddly underappreciated versus some of the more popular favourites like Hadrian's Wall Path, and we're really glad you got to enjoy all that's good about it!
Good communication, except for concerning the route description.
Good luggage transfer.
Why make the last day 12 miles...far too long when the terrain is just as hard as previous shorter days.
Cass
Contours Holidays
1 year ago
Thank you for taking the time to write a review! We very much appreciate the feedback, and we're glad to hear you loved the coastline on the Far West of Cornwall walk.
Grading trails is always a tricky business as so much of it's subjective, and we regret our assessment of this route wasn't right for you. We choose overnight stops based on the length and difficulty of the day alongside the availability of accommodation, and the sheer remoteness of this leg of the walk is part of why we've split it as we have for our FWC3 itinerary.
Our FWC4 is probably the better option for anyone reading this and worrying about that long final day, but as there's no suitable overnight town actually on the trail there, it does mandate a taxi transfer, which not everyone will prefer. It's very much a balancing act!
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Cass
Contours Holidays
1 year ago
Thank you for leaving feedback on the Far West of Cornwall. My apologises, I'm doubling up my reply a bit between this review and your comment on our overall service, but we're sorry our grading of this route didn't match your expectations. Those steep steps and the rolling coastal terrain do indeed make a big difference even on days with shorter mileages.
Data di acquisto: 02/01/2025
0
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IH
Ian Harrison
Verificato da Feefo
Cambridge
1 year ago
Ciò che Ian Harrison ha detto su Contours Holidays:
The walk was well organised; accommodation was generally of a high standard; transfers where accommodation was not available on the trail was efficient and flexible. Baggage transfers worked with no...
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Cass
Contours Holidays
1 year ago
That's great to hear! We're proud to have provided a great walk along the Cleveland Way.
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Cass
Contours Holidays
1 year ago
Thank you very much for your detailed review of the Cleveland Way. We're pleased to hear all our arrangements went well and that you enjoyed this spectacular trail.
Everything was well done from accommodation, taxi transfers to itinerary support. Perhaps a map and maybe an app with a downloadable online map might have been helpful.
We had our own map and...
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Cass
Contours Holidays
1 year ago
We're happy to hear you enjoyed your walk along the Pennine Way, but a little alarmed to hear you didn't receive a map - we'd hate to think of anyone out on a trail without one! There should have been a map booklet included with your Cicerone guide for the trail. Was that missing or were you simply happier with the full-sized OS sheets?
I can confirm that we don't offer a dedicated app, but GPX files for our holidays are available for download through the Members Area on our website, and can be used on most major map app platforms.
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Cass
Contours Holidays
1 year ago
Thank you very much for your feedback. We do aim to be the best-value walking holiday provider rather than the absolute cheapest, so that's great to hear. Regarding accommodation, we're glad you enjoyed our choices on the whole. If you'd like to flag up any specific places that needed TLC, we'd love to hear from you via the feedback form in our Members Area. Thanks again for the review!
Data di acquisto: 12/02/2025
0
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GG
Graeme Guthrie
Verificato da Feefo
Sydney, Australia
1 year ago
Ciò che Graeme Guthrie ha detto su Contours Holidays:
Always excellent organisation, friendly and helpful service and a realistic price. Accommodation excellent. Baggage transfers faultless. We are so happy with Countours that we have just completed our...
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Cass
Contours Holidays
1 year ago
Thanks very much for the review! We hope you enjoy number 11!
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Cass
Contours Holidays
1 year ago
Thanks very much for the review! We hope you enjoy number 11!
Contours Holidays specialises in organising and delivering unforgettable adventures across the UK countryside. We support walkers and trail runners of all ages and abilities in discovering the very best rural trails in England, Scotland and Wales, utilising our expert knowledge and offering an unrivalled range of self-guided tours to choose from and customise.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Contours Holidays specialises in organising and delivering unforgettable adventures across the UK countryside. We support walkers and trail runners of all ages and abilities in discovering the very best rural trails in England, Scotland and Wales, utilising our expert knowledge and offering an unrivalled range of self-guided tours to choose from and customise.