The windows arrived in good condition and were exactly what I had ordered.
The length of time between ordering and arrival was a little long but under the conditions we are living with it is...
change their delivery company (Tuffnells) to a company that has tracking, I hads to postpone workforce due to goods not delivered when stated, goods departed Condells as stated but got lost in...
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Madalina
Condell Ltd
4 years ago
Hi William. Many thanks for taking the time to offer feedback. We are sorry about your experience with us on this occasion and apologise for the inconvenience caused. This was a rare situation where our currier lost the goods. Please feel free to contact our sales manager Conor Foley at cfoley@condell-ltd.com who can assist further, should you have any concerns. Kind regards.
Data di acquisto: 17/05/2022
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RK
Rowan Kisby
Verificato da Feefo
4 years ago
Ciò che Rowan Kisby ha detto su Condell Ltd:
Great customer service. Very helpful regarding delivery timings and then in arranging substitute product when the supplier let us down.
Data di acquisto: 11/05/2022
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AR
Andy Rowden
Verificato da Feefo
4 years ago
Ciò che Andy Rowden ha detto su Condell Ltd:
Prompt service. There was a decrepency which was resolved very quickly and efficiently. Top marks. Would recommend 👍
Very pleased with Condell. Not used them before but they delivered exactly what I asked for and exactly when I they said they would. I would definitely use them again :)
It was a terrible experience. I gave my order and they asked me when to deliver so I selected a date but it was of course not delivered. Then they e-mailed me that it will be delivered on May 20th....
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Madalina
Condell Ltd
4 years ago
Hello Yigit. Thank you for taking the time to offer feedback. We apologise for the lack of clear communication and the inconvenience caused. There was a stock discrepancy that we've tried to fix, but due to raw materials shortages it took more time than anticipated to replace it. Again, we're sorry about your experience with us on this occasion. Should you wish to further discuss with someone, please drop Conor Foley a line at cfoley@condell-ltd.com. Many thanks.
Condell Ltd is a builder’s merchant and timber merchant based in Horsham and Hemel Hempstead and offering a nationwide service for any project from the smallest DIY job to commercial developments.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Condell Ltd is a builder’s merchant and timber merchant based in Horsham and Hemel Hempstead and offering a nationwide service for any project from the smallest DIY job to commercial developments.