However, the delivery driver left all the coal at the front of the house and not by the back gate as requested. As my husband is over 80 and has a hear condition we were not impressed by this.
I'm getting a bit fed up with the constant marketing communications I receive. I tick boxes to opt out of communications, but that doesn't stop C2U sales people phoning up. The reason you have my...
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Coals2U
Coals2U
11 years ago
Thanks for your feedback. We try our best to keep in touch with customers throughout the year, as we know that when you’re busy, ordering fuel can be easily forgotten. We’re sorry to hear that you’re unhappy with the frequency of our marketing communications, and I will ask that you are not contacted from now on. Hope to see you again soon.
Warm Regards
Rebekah
I've ordered coal from them several times and the delivery time was far too long and I didn't get any update regarding the delay so was a bit let down this time. The products themselves were fine,...
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Coals2U
Coals2U
11 years ago
We’re really pleased that you’re happy with your products, but sorry to hear that our service has not met your expectations. We’re constantly working to improve our delivery service, and I will pass on your feedback to our delivery team. Thank you for taking the time to leave your feedback, and we hope to see you again soon.
Warm Regards
Rebekah
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
