The Staff on the Telephone and the delivery staff have been excellent.As have the products. The only problem I have come across, is that when a credit is given to me under the gold loyalty scheme, I...
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Recensioni del prodotto
Data di acquisto: 17/03/2015
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Cliente fidato
Verificato da Feefo
11 years ago
Cannot fault the service from phone call or internet order to delivery
The last two orders were delivered very late ! The last order arrived 3 weeks after ordering.
When I complained the second time, I got a feeble excuse. No compensation for the absolute lateness. We...
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Coals2U
Coals2U
11 years ago
We’re sorry to hear that your deliveries have been erratic recently. We understand that our delivery service needs some improvements, and are very focused on highlighting and making the necessary changes. We hope that we’ll be able to better meet your expectations next time. Thank you for taking the time to leave your feedback – your thoughts are really important to us.
Warm Regards
Rebekah
Delivery good this last delivery but have had to wait 10 days which is not good, other coal had to be bought in. Also prices fluctuate. Why would I pay £11.40 a bag, then have to pay £14.40, I bought...
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
