Prompt delivery, and yes I would recommend you to my family and friends. Although on the negative side, the coals are very wet inside the bags and it takes a couple of days to dry them out.
Recensioni del prodotto
Data di acquisto: 17/08/2022
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Martyn Brown
Verificato da Feefo
4 years ago
Ciò che Martyn Brown ha detto su Coals2U:
Online me ordering easy to use, notifications when delivery is taking place, what more can I say
Recensioni del prodotto
Data di acquisto: 19/08/2022
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Cliente fidato
Verificato da Feefo
4 years ago
The driver/delivery guy was great. The only problem was that it did not come on a pallet as the info on line stated.
Delivery could have been quicker, or at least let me know when it was coming!
Didn’t hear for a week
Recensioni del prodotto
Data di acquisto: 18/08/2022
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Cliente fidato
Verificato da Feefo
4 years ago
The web site is easy to use and ordering is no problem. Delivery can take a while but fuel is delivered and well stacked in my fuel store. I have bought before and will buy again.
Order was delayed by them and then by us, finally received 3 weeks after order, all present and correct. The delivery driver did not knock/ring bell when he arrived and had dumped half or so in the...
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servicedeliveryteam@cplindustries.co.uk
Coals2U
4 years ago
Thank you for your feedback. I do apologise that no contact was made from the driver at the start of the delivery.
Orders are running slightly behind depots are extremely busy and taking slightly longer than usual. You should have received email the day before and one of the morning of the delivery to notify you of the delivery was on tis way. I have added a text message on to your account for you to receive next time. There wasn't any delivery instructions on the order If you require your delivery to go through the house we can add notes on to the order for the driver to do so.
Recensioni del prodotto
Data di acquisto: 17/08/2022
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Cliente fidato
Verificato da Feefo
4 years ago
Very good service, prompt delivery, delivery man lovely, stacked coal for us too!
Recensioni del prodotto
Data di acquisto: 04/08/2022
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Cliente fidato
Verificato da Feefo
4 years ago
Excellent product matched by excellent customer service.
Constant updates, very reliable. I haven't used the actual coals yet but 10 out of 10 for service. The delivery man carried them through the garden to the shed for me. He was veryehlpful.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
