Generally service is good. Website easy to use and delivery drivers helpful. However, I have ordered twice now and both times I have had to wait a significant period of time from ordering to delivery.
servicedeliveryteam@cplindustries.co.uk
Coals2U
3 years ago
Thank you for your feedback. We are sorry about the delay with your delivery. We are currently experiencing a large influx of orders.
Delivery was quoted as within 5 working days, in reality delivery was more than 20 working days due to high demand. The true delivery should have been shown before the order was placed and payment...
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servicedeliveryteam@cplindustries.co.uk
Coals2U
3 years ago
Thank you on your feedback, delivery lead times has been changed on the website and does state it will increase during periods, the lead time dates are changing everyday so there is no solid times.
I have ordered from Coals2U over many years but this time it took a long time to deliver and that was only after a phone call to head office wondering what had happened.
About the best price around for Brazier back in September, although prices rising everywhere unfortunately. Same charge per kg irrespective of bag size so good to have smaller 10kg bags for...
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
