When it's good it's excellent with friendly and cooperative delivery drivers but at the moment it's poor with long delays in delivery.
Recensioni del prodotto
Data di acquisto: 10/09/2022
0
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Cliente fidato
Verificato da Feefo
3 years ago
One style given simply because nearly a month later I still haven’t received the coal. Communication is really poor
Recensioni del prodotto
Data di acquisto: 21/09/2022
2
Condividi
Cliente fidato
Verificato da Feefo
3 years ago
Took weeks for the smokeless fuel to arrive and when it did the order was 50kg short of what i had payed for. I could understand if I’d ordered maybe 100 bags but I’d ordered 8 and only 6 turned up...
The delivery was delayed (hence 4 rather than 5 stars) but I was kept well informed and the driver who brought the bags couldn't have been more helpful
I placed my order on 9th Sept and nothing has arrived. I’ve had one email to say there are some delays but this is unacceptable and disappointing compared with previous experiences.
Communication via email timely giving notification of delay and delivery
Had to call to ask if they could put the coal somewhere as I wasn't going to be in when delivery was due, the person on the...
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
