Whilst we have received various emails updating us on our order we still await the delivery of kindling from 19 September despite an email saying it was out for delivery 5 October. Really...
No inventory control and rude customer service operatives (due to shared frustration I guess)
servicedeliveryteam@cplindustries.co.uk
Coals2U
3 years ago
Thank you for your feedback. We are sorry about the delay with your delivery. We are currently experiencing a large influx of orders, we are all doing the best we can in getting dates and deliveries done.
Wood was great, and deal on coals to try them was great. Communication really needs working on as I was stuck in pending limbo for weeks before I received an email to tell me my local depo was busy,...
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servicedeliveryteam@cplindustries.co.uk
Coals2U
3 years ago
Thank you for your feedback. As been provided with email address an email should have been sent the day before delivery to confirm the date.
Data di acquisto: 13/09/2022
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Cliente fidato
Verificato da Feefo
3 years ago
Had to wait a very long time for delivery. Communication about this was poor.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
