I was told that I would get a text or call (which I had on previous delivery) to advise me when delivery due. It came by email this time a nd went to junk. I was therefore not looking out for it on...
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servicedeliveryteam@cplindustries.co.uk
Coals2U
5 years ago
Thank you for your feedback.
Your order was placed online and the text message option was not requested, you will have still received email day before the order as with all orders that have email on the account. We can not determine where your emails go in your inbox.
The instructions on the account are front garden by grey storage box if this is not the correct instructions then we can update your account with the correct instructions for the driver.
The driver wouldn't make contact with yourself he is following the government guide lines of not making contact with yourself.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.