Thank you for your feedback.
We’re very sorry to hear about your experience in store, as this is not the level of service we strive to provide. However, we’re pleased that our Head Office team was able to resolve this for you.
Your comments are important to us and will be shared internally to help improve our in-store experience.
Recensioni del prodotto
Clogau Customer Services
Clogau
15 days ago
Thank you for your feedback.
We’re very sorry to hear that your earring arrived bent and about your experience in our Merthyr store. This is certainly not the standard of service we expect, and we’re disappointed to hear that you felt the team were unhelpful.
While we’re pleased the issue was eventually resolved, your comments regarding the in-store experience have been taken seriously and will be shared with the store management team to address.
We truly value your feedback and appreciate you bringing this to our attention.
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.