I love the new personal service where I have a personal agent with direct telephone line. Brilliant bespoke service with very knowledgeable operative. Linda has been great.
We required a two centre holiday. Citalia did not cover the first city we wanted (i.e. Trieste - why not??}. However the agents were very helpful in bringing the outward flight forward 4 days, and...
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Data di acquisto: 01/08/2015
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TC
Trusted Customer
Midlands
10 years ago
Ciò che Trusted Customer ha detto su Citalia Holidays:
I e mailed twice and left a call back request and finally got to speak to the excellent Miranda, who provided me with the info I needed and sorted out the package that was right for the two of us....
This was our second booking with Citalia in the last few months and so I was hoping they might be able to offer me some further discount as a returning and frequent customer - but alias this was not...
Friendly service, quick to email information and booking confirmations along with ATOL certificate. Would be good if they could include the option to book transfers to and from hotels on website...
I had cause to contact Citalia on-line as I had a question regarding an enquiry I had made the previous day. The agent I communicated with came back very quickly with an answer and clearly explained...
Excellent service by "Daniella" interpreted our needs and provided answers to our complete satisfaction. Would recommend the company and would use again.
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.