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CHU Underwriting Agencies Recensioni

https://www.chu.com.au

ECCELLENTE

CHU Underwriting Agencies

Servizio

4.6

207

274

valutazioni nell'ultimo anno

Visualizzazione di tutte le 1,679 recensioni

Cliente fidato

Verificato da Feefo

4 years ago

Efficient but a lot of information is given so it is sometimes hard to discern the actual policy and amount owing

Cliente fidato

Verificato da Feefo

4 years ago

Very easy to deal with, helpful and good value

Explained what I wanted and they sorted it out effortlessly

Cliente fidato

Verificato da Feefo

4 years ago

Professional

Professional and helpful

Leigh

Verificato da Feefo

4 years ago

Ciò che Leigh ha detto su CHU Underwriting Agencies:

Couldn’t get $ amount owed

Couldn’t find amount owed

Vicki

CHU Underwriting Agencies

4 years ago

Hi Leigh I'm sorry to hear you couldn't obtain the requested premium. So that I can investigate further, could you please advise was it regarding a new quote or policy renewal and product type? Regards Vicki

Cliente fidato

Verificato da Feefo

4 years ago

Super helpful. Contacted me proactively when there was an overpayment and helped me resolve it

Cliente fidato

Verificato da Feefo

4 years ago

Prompt RenewalResponse

I have rated the service high because I was provided with quick response over the phone. The sales person was efficient and knowledgeable all my needs were meet.

Cliente fidato

Verificato da Feefo

4 years ago

An efficient, pleasant, helpful and resolute experience

In this instance, it took quite a bit of work to help source the required information. I was very impressed with the way in which my inquiry was attended to. I felt my circumstances were clearly...

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Cliente fidato

Verificato da Feefo

4 years ago

As yet I have not received an invoice for the renewal for the Community Property for 2021 - 2022 and so I am confused as to why I am being asked for feedback.

Vicki

CHU Underwriting Agencies

4 years ago

Hi Apologies for the any confusion CHU has caused. We have recently migrated onto a new system which appears to have incorrectly sent you the survey prematurely. Please let me know if you haven’t received the renewal via email. Regards Vicki

Cliente fidato

Verificato da Feefo

4 years ago

I asked for an invoice and was told they couldn’t send it to me.

I asked for an invoice to be sent to me they said they couldn’t do that. But I am expected to pay on time ??????

Vicki

CHU Underwriting Agencies

4 years ago

HiOn behalf of CHU I wish to apologise for the delay in providing renewal terms this year. Unfortunately, the delay was due to a change over of systems which we have currently been working on. On average renewal terms are provided eight weeks prior to the due date. If due to a delay on our end a much shorter notice period is provided CHU is able to discuss a payment extension. Are you able to provide the plan number, policy number or full address so that I can investigate further.Happy to discuss further.Vicki1300 289 248

Cliente fidato

Verificato da Feefo

4 years ago

Excellent service from Brian in the Adelaide office. He couldn’t have been more helpful.

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