Hello
I have checked your order and your parcel is still making it's way to you. It is currently with Swedish customs. Unfortunately we have no control over this, so it is a matter of waiting for them to complete their checks.
I have resent the tracking information to you so you can see the progress on your delivery.
I am sorry you are having to wait for your delivery.
Kind regards W2U.
Order arrived extremely quick and was updated with emails on order and tracking.
Veronica Killick
Chris Elli
3 years ago
Hello
We're really grateful and appreciate you taking the time to share your rating with us. Thank you for your custom.
Kind regards W2U.
Data di acquisto: 01/05/2023
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Cliente fidato
Verificato da Feefo
3 years ago
The bracelet was delivered faster than expected!
It looks great & feels very comfortable.
Veronica Killick
Chris Elli
3 years ago
Hello
Thank you so much for taking the time to leave us such a lovely review. we are glad to hear that your experience was a simple and enjoyable one with us. Kind regards, W2U
I had not had the watch a week and it quit working. I had given as a gift. Submitted a ticket for repairs and got nothing so emailed again and they said it was to late.
Veronica Killick
Chris Elli
3 years ago
Hello
We offer a 60 day exchange / refund policy as clearly detailed on our website. Unfortunately the watch had been purchased long before this date. I can see you were advised of the warranty contact information for Timex and sent a copy of your receipt which is needed by them to repair the watch under the 2 year warranty. I am sorry we could not assist you further in this matter.
Kind regards W2U.
Recensioni del prodotto
Data di acquisto: 15/12/2022
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VS
Vuyani Sibuyi
Verificato da Feefo
3 years ago
Ciò che Vuyani Sibuyi ha detto su Chris Elli:
Quick delivery, just as advertised, the service is great
Veronica Killick
Chris Elli
3 years ago
Hello
Thank you for taking the time to leave us a positive review which is much appreciated.
Kind regards W2U.
Data di acquisto: 05/04/2023
0
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CP
Claudiu Pascalin
Verificato da Feefo
3 years ago
Ciò che Claudiu Pascalin ha detto su Chris Elli:
Highly recvomended.
Veronica Killick
Chris Elli
3 years ago
Hello
Thank you for taking the time to leave us positive feedback, we appreciate it very much.
Kind regards W2U.
Hello
Our Free European shipping is estimated to take 2-5 working days but we ask customers to allow up to 15 working days (3 weeks) as different country’s customs can take a bit longer. Please be aware that as this is a free delivery service it is not a fully trackable service.
Your package is currently being held by customs and unfortunately how long this customs process takes is out of our control.
I am sorry this has happened to you. I would suggest trying to contact your customs offices to see how much longer you are likely to wait.
Kind regards W2U.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.