I rang to check a few details about the chair I wanted. Very helpful and knowledgeable staff helped me in a timely and efficient manner. I ordered the chair over the phone. Chair arrived even sooner...
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ChairOffice
ChairOffice
10 years ago
Thank you for yoyr review and I am so pleased that you found our staff friendly and helpful and that your order arrived quickly and was easy to assemble.
Jamie Welch
Great service. I spoke to a very helpful gentleman on the phone. Unusual nowadays. Who advised me on the product I wanted, he also advised on shipping which saved me some money. All in all excellent.
ChairOffice
ChairOffice
10 years ago
Thank you for your review and I am so pleased that you found our sales person helpful and that you have found your purchase to be excellent.
Jamie Welch
Staff tried to help with chair not tilting properly but I feel I should have been offered a replacement.
ChairOffice
ChairOffice
10 years ago
Thank you for your review. I am pleased we have sorted the creaks and cracking noises for you. As discussed on the telephone the recline on this does not lock in reclined position and the mechanism does not allow this. I am sorry that you did not realise this and that you thought it locked in reclined positions. We did advise we would have the chair back but understand it was your choice to keep it as it is.
Jamie Welch
Recensioni del prodotto
Data di acquisto: 12/02/2016
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Cliente fidato
10 years ago
Excellent service had a small problem dealt with no fuss at all 5 star
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.