The chair was nothing like advertised! And came stuffed in a very dented flimsy cardboard box, and no wrapping to keep parts from moving about! The back adjustment still rocks about, even when...
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ChairOffice
ChairOffice
9 years ago
Thank you for your review. I do not know what to say really. We sell lots of these chairs without issue and then when calling to arrange collection we have been advised that you do not want to return the chair. Please come back to us if you would like us to sort for you.
Jamie Welch
Was some confusion initially over whether the order had been placed, I wasn't informed that payment hadn't been taken and had to call the office to check. But other than that, everything went well.
ChairOffice
ChairOffice
9 years ago
Thank you for your review.I am pleased that you found our service so good and am disappointed that you did not find the chair to your liking but can understand after our telecom that you are really looking for a different kind of chair but do not want to return this one.
Jamie Welch
Reported a problem with the casters making a loud noise when seated. Held the telephone near the casters to show the noise made. Replacement casters were shipped out that day and promptly received.
ChairOffice
ChairOffice
9 years ago
Thank you for your review and I apologise for the faulty castor but pleased it was remedied quickly and that you are now happy with the chair.
Jamie Welch
Thank you for your review and I am so pleased that we have now sorted the issue for you and that the chair is now working correctly. This was a rogue mechanism and seat and I am pleased that this all good now.
Jamie Welch
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.