Ordered product for Christmas. .. paid etc. Got a message to say money refunded. I called them and was then told although order had gone through they could not find the item in stock. Let down and...
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Carolina
Chains of Gold
8 years ago
Good Morning
Oh no! It was great speaking to you that day despite the bad news we had run out of stock for the bracelet.
We thought the fact we contacted you straight away (and refunded straight away) would show our commitment to good service even when we are unable to fulfill an order.
We would love to help you in the future should you need help shopping for another jewellery gift.
All the best
Carolina Chains of Gold
Cliente fidato
8 years ago
Carolina is correct she did update me after I contacted about unknown refund. Reading other reviews I think this was an unfortunate event not a common occurrence and would not let it effect ordering again in future. Apologies.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Oh no! It was great speaking to you that day despite the bad news we had run out of stock for the bracelet.
We thought the fact we contacted you straight away (and refunded straight away) would show our commitment to good service even when we are unable to fulfill an order.
We would love to help you in the future should you need help shopping for another jewellery gift.
All the best
Carolina
Chains of Gold