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Cases UK Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/cases-uk | Feefo

Visualizzazione di tutte le 381 recensioni

J F

Exmouth

4 years ago

Data di acquisto: 01/07/2020

Ciò che J F ha detto su Cases UK:

Inaccurate internal dimensions.

Delivery caused no questions. Case itself is rubust and well made

Recensioni del prodotto

Matthew

Cases UK

4 years ago

Hello. Sorry to hear the case was not the size you were expecting. We take the dimensions from information provided by the manufacturers so it depends on how they have measured it. Depending on the items that will be placed in the case the 30mm handle assembly might not be a problem but for your items it impacts on the required dimensions. We are happy to swap the case out for a bigger size. We are here to help so if you let us know the internal dimensions required we can assist you in choosing the right sized case. Please e-mail us at sales@casesuk.com. We also reply to all comments if required. Feedback is vital to prove our service is excellent as shown by our rating.

J F

4 years ago

Dear Matthew I'm delighted to have your reply: previous experience was entirely responsible for my somewhat cutting comment, for which I apologise. As I said, the Explorer case is of excellent quality but I really bought it for the "essential" extra height. I have 25 years of experience with Pelicans and given that the Pelican 1510 has a flat base into which the extending handle does not intrude (please check and confirm) It would better suit my purpose as it is built to "carry-on" spec. The Explorer, fortunately owing to lock-down, is as yet unused. If an exchange can be arranged I will be pleased to pay any balance which may be due and maximise your company's star grading. I will not need the foam inserts as I have come to the conclusion that ultimately the protection of my instruments is more important than the presentation and I now know that a case of height 190mm+ provides adequate room Kind Regards and Best Wishes Jaime Gill

George

4 years ago

Data di acquisto: 09/07/2020

Ciò che George ha detto su Cases UK:

Terrible four days late on a next day promise.

Recensioni del prodotto

Robert

4 years ago

Data di acquisto: 24/07/2020

Ciò che Robert ha detto su Cases UK:

Inaccurate marketing re: Delivery promises

I placed the order Friday 24th July and paid £12.00 for next day delivery. My wife stayed in all day Saturday to receive the delivery but it didn’t arrive. It was finally delivered Tuesday 28th July....

Matthew

Cases UK

4 years ago

Sorry you were unhappy with our service. Firstly, as advertised on our website our delivery cut-off time for same day dispatch is 2pm, Your order was 17:06 so missed the cut-off and was dispatched on Monday which is the next available dispatch day. The £12.00 you paid for next day was a pre-12 noon charge but as you had already missed the delivery cut-off time it was dispatched on Monday for a pre-12 noon delivery on Tuesday the 28th.This date is advertised in the basket so as you change the shipping method you can see what day you will receive your order. I have checked your order and it did display that it would be delivered on the 28th. Our service claims are accurate and we offer 5 star service to all our customers as you can see by our other reviews.

Recensioni del prodotto

George

4 years ago

Data di acquisto: 19/07/2020

Ciò che George ha detto su Cases UK:

Just what what was required. website great, product and delivery to match, thx

Recensioni del prodotto

Gerri

4 years ago

Data di acquisto: 17/06/2020

Ciò che Gerri ha detto su Cases UK:

My son Loves the case !It’s perfect!

Cases UK were do helpful and gave a 5 star service.

Recensioni del prodotto

Chris

4 years ago

Data di acquisto: 15/06/2020

Ciò che Chris ha detto su Cases UK:

Very fast delivery. Definitely use again.

Recensioni del prodotto

Gavin

4 years ago

Data di acquisto: 30/06/2020

Ciò che Gavin ha detto su Cases UK:

Top Customer Service.

Great customer service! And unbelievable delivery time. I think I was just super lucky with my order time, but ordering it one afternoon and it arriving the next morning. Impressive!! Also every time...

Recensioni del prodotto

Cliente fidato

4 years ago

Data di acquisto: 17/06/2020

Goods as described and quick and efficient service.

Recensioni del prodotto

Ben

4 years ago

Data di acquisto: 10/06/2020

Ciò che Ben ha detto su Cases UK:

Great service, fine product but just too heavy!1

Recensioni del prodotto

Julie

4 years ago

Data di acquisto: 09/06/2020

Ciò che Julie ha detto su Cases UK:

I always worry a little when I spend a lot of money online; you take a chance really. I need not have worried dealing with Cases UK though. My case arrived securely packaged and it's perfect, exactly...

Recensioni del prodotto

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Informazioni su Cases UK

Cases UK is Britain's one stop shop for Peli™ Cases and accessories including the Protector™ Case, Storm Case™ and Peli Air range. We keep plenty of cases in stock and offer FREE NEXT DAY DELIVERY to mainland UK on the majority of them. We can customise cases with promotional graphics and bespoke foam inserts tailored to your needs. For even heavier duty, check out Peli-Hardigg™ 19 inch rack mount cases, now available to order in days rather than weeks.

01275 866 366

Unit 2 Blackfriars Road, Nailsea, Bristol, Somerset, BS48 4DJ, United Kingdom

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