Excellent service. Prompt despatch but colour cartridge, whilst sealed, only prints in blue and yellow so no good despite cleaning printer and doing all usual checks.
Josh
CartridgeMonkey.com
8 months ago
Hi Ian,
Thank you for taking the time to review your product with us, and sorry to hear you have had issues with the coloured cartridge.
Having checked on the progress of your case on our system, I can see a replacement unit is expected to be sent out to you, which will hopefully resolve the printing issue you have encountered.
Apologies once again for any inconvenience this may have caused.
Recensioni del prodotto
Josh
CartridgeMonkey.com
8 months ago
Hi Ian,
Thank you for taking the time to review your product with us, and sorry to hear you have had issues with the coloured cartridge.
Having checked on the progress of your case on our system, I can see a replacement unit is expected to be sent out to you, which will hopefully resolve the printing issue you have encountered.
Apologies once again for any inconvenience this may have caused.
I still have not received this order.
I normally order from cartridge. com and receive order within a day. Waiting to print some documents for over a week. Sent email at weekend requesting...
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Josh
CartridgeMonkey.com
8 months ago
Hi There,
Thank you for taking the time to review our service, and sorry to hear your experience with us wasn't in line with what we aim to provide here at TonerGiant.
I can see from the case you have on our system, that the tracking was updated by UPS on the 5th September that they were unable to find the address provided, but didn't contact us to get any further delivery instructions and in turn returned the goods to us.
I can see this has now been refunded to you in full, so when a new order is required, please feel free to give us a call, and I can pass on detailed delivery instructions to the courier, or if stock if available in another location, ensure a different courier is used for any future orders.
Apologies for any inconvenience this may have caused.
Data di acquisto: 04/09/2025
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Cliente fidato
Verificato da Feefo
8 months ago
Don;t think this service good be beaten, very speedy delivery
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.