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cardfactory Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/card-factory | Feefo

Visualizzazione di tutte le 45,389 recensioni

Cliente fidato

Verificato da Feefo

25 days ago

Excellent

Service throughout ordering and delivery was fantastic.. website easy to use. ... and really pleased with the card.. thankyou card factory.

Kara

cardfactory

24 days ago

Hello, We are so pleased to hear that you had a fantastic experience with our service, from ordering and delivery to using our website. It's wonderful to know you were also really pleased with your card. Thank you for your lovely feedback. Kind regards, Kara cardfactory

Recensioni del prodotto

Data di acquisto: 05/04/2026

Cliente fidato

Verificato da Feefo

25 days ago

Beautiful card, when it came.

Card was beautiful once it arrived. It was dispatched to the wrong area and redirected which made it late. Emailed to complain, no response

Kara

cardfactory

24 days ago

Hello, We are very sorry to hear that your card was delayed due to a dispatch issue and that you did not receive a response to your email. We appreciate you letting us know about your experience. Kind regards, Kara cardfactory

Recensioni del prodotto

Data di acquisto: 02/04/2026

Carol Olding

Verificato da Feefo

25 days ago

Ciò che Carol Olding ha detto su cardfactory:

Appalling after a recent update

I always use Card Factory and always found it fairly easy to use. HOWEVER, what the heck has happened to it….? There has been up update and it is atrocious. Slow, awkward to enter personalisation...

Leggi altre

Kara

cardfactory

24 days ago

Hello Carol Olding, We are very sorry to hear about your recent experience. We understand your frustration with the updated system and appreciate you taking the time to share your feedback. We are always looking for ways to improve our services and your comments are valuable to us. Kind regards, Kara cardfactory

Recensioni del prodotto

Data di acquisto: 05/04/2026

Sandra Hitchens

Verificato da Feefo

GBR

25 days ago

Ciò che Sandra Hitchens ha detto su cardfactory:

Great service.

This was the first time that I have used Cardfactory and was very pleased as my order arrived the following day (Very fast delivery), website was easy to use aswell, excellent service, thankyou.

Kara

cardfactory

24 days ago

Hello Sandra Hitchens, We're so glad to hear that you had a positive first experience with Cardfactory! It's wonderful to know that you found our website easy to use and that your order arrived so quickly. We appreciate you taking the time to share your feedback. Kind regards, Kara cardfactory

Data di acquisto: 04/04/2026

Catherine Johnson

Verificato da Feefo

GBR

25 days ago

Ciò che Catherine Johnson ha detto su cardfactory:

The Cards that never arrived

Very disappointing.. I've bought a few cards online/ via the app and 2 never arrived. As these were my best friend and my Dad, it was extremely upsetting as they simply thought that i forgot their...

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Kara

cardfactory

24 days ago

Hello Catherine Johnson, We are very sorry to hear about your disappointing experience with our online services and app. It is certainly not the experience we want for our customers, and we understand how upsetting it must have been when your cards did not arrive as expected, leading to your friends and family thinking their special occasions were forgotten. We regret any frustration caused by the issues you encountered when trying to resolve this via the app. A member of the ream will be in touch. Kind regards, Kara cardfactory

Recensioni del prodotto

Data di acquisto: 02/04/2026

Cliente fidato

Verificato da Feefo

25 days ago

Great service

Quick delivery, great product

Kara

cardfactory

24 days ago

Hello, We are so pleased to hear that you had a quick delivery and that you are happy with the product. Kind regards, Kara cardfactory

Data di acquisto: 04/04/2026

Cliente fidato

Verificato da Feefo

25 days ago

A Company with excellent Customer Service.

My order was fulfilled very promptly although unfortunately it was partially damaged on receipt. However, an email to Customer Services was quickly responded to and a very satisfactory resolution...

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Kara

cardfactory

24 days ago

Hello, We're so glad to hear that your order was fulfilled promptly and that we were able to offer a satisfactory resolution to the issue you experienced. We appreciate you taking the time to share your positive experience with our customer service team. Kind regards, Kara cardfactory

Data di acquisto: 04/04/2026

Jacqueline Crook

Verificato da Feefo

25 days ago

Ciò che Jacqueline Crook ha detto su cardfactory:

Excellent value for money

The quality of the cards are excellent. I take advantage of the 3 cards for £5.00. It’s excellent value for money.

Kara

cardfactory

24 days ago

Hello Jacqueline Crook, We are so pleased to hear that you are happy with the quality of our cards and that you feel our 3 cards for £5.00 offer provides excellent value for money. We appreciate you taking the time to share your positive experience with us. Kind regards, Kara cardfactory

Data di acquisto: 01/04/2026

Cliente fidato

Verificato da Feefo

26 days ago

Discount

Unable to amend size of writing and Unable to use discount sent on next card.

Kara

cardfactory

24 days ago

Hello, Thank you for your feedback. We're sorry to hear about the difficulties you experienced when trying to amend the size of the writing and when using your discount code. We appreciate you bringing this to our attention and hope for a smoother experience in the future. A member of the team will be in touch. Kind regards, Kara cardfactory

Recensioni del prodotto

Data di acquisto: 29/03/2026

Cliente fidato

Verificato da Feefo

26 days ago

Haven’t received it yet

Kara

cardfactory

24 days ago

Hello, We are sorry to hear that your order has not yet arrived. We understand this must be frustrating. A member of our team will be in touch. Kind regards, Kara cardfactory

Data di acquisto: 01/04/2026

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cardfactory Recensioni

Photo Birthday Card - Husband With LoveAltre recensioni di questo prodotto (2)Visualizza il sito web del prodottoExcellent website so easy to use... couldn't fault anything.. would definitely order from card factory again and again.. thankyou card factory...

Personalised Tatty Teddy 1St Birthday Card - Pink Bear, 1 TodayAltre recensioni di questo prodotto (5)Visualizza il sito web del prodottoSuch a lovely card, easy to order, but once dispatched it’s on the hands of the gods

Personalised Birthday Card - Trees With A Lake, DadAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoIt never arrived!

Photo Birthday Card - Sister Balloons, Editable AgeAltre recensioni di questo prodotto (4)Visualizza il sito web del prodottoUnfortunately, unable to use the discount sent to me.

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