Cap Fortunes Service was Efficient, Courteous and Helpful.The Initial exchange of Interview originally appeared tedious but once into the Process the value of that time spent soon became apparent. ...
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Rob
Capital Fortune
9 years ago
We appreciate the positive feedback. We undertake a detailed fact find at the start of the process and this can be time consuming, but as you state its saves you, the customer time, as we capture your full details. Thank you for choosing us and for the great score!!
3
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Cliente fidato
Verificato da Feefo
9 years ago
Avoid using banks
Really helpful and amazing reliable service, would recommend don't waste time with banks they are much better!
Rob
Capital Fortune
9 years ago
Great feedback - thank you!
2
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Cliente fidato
Verificato da Feefo
9 years ago
mortgage application
After an initial difficulty the service resumed very efficiently
Rob
Capital Fortune
9 years ago
Thanks for the feedback and pleased it was kept on track for you.
4
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DA
Daniel
Verificato da Feefo
Huddersfield
9 years ago
Ciò che Daniel ha detto su Capital Fortune:
Brokers - awesome, Admin - poor, Systems - utterly unacceptable in 2016.
Capital gave us both an excellent service, and a poor service. In the whole, our dealings with your broker Peter Bartlett were excellent, professional and very helpful. He found us an excellent...
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Rob
Capital Fortune
9 years ago
Thanks for your comments and we do take on board your feedback. We pride ourselves on service and our systems and I appreciate they haven't met fully with your approval. I am pleased you were happy with the quality of the complex team broker, Peter Bartlett.
3
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Cliente fidato
Verificato da Feefo
9 years ago
I would recommend this company. Saved me so much hassle
Rob
Capital Fortune
9 years ago
Thanks for the feedback.
3
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GR
Graham
Verificato da Feefo
Manchester
9 years ago
Ciò che Graham ha detto su Capital Fortune:
was kept up to date at all times
Excellent service and very helpful
Rob
Capital Fortune
9 years ago
Thank you for the comments.
2
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SI
Simon
Verificato da Feefo
9 years ago
Ciò che Simon ha detto su Capital Fortune:
Great service. Great result.
I used Luke Townsend for what was a very complex case. Luke and the team at Capital Fortune showed incredible professionalism and patience throughout the process and managed to secure a great deal...
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Rob
Capital Fortune
9 years ago
That's great feedback and your comments have been passed on to Luke Townsend.
4
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Cliente fidato
Verificato da Feefo
9 years ago
Slow to respond, unprofessional.
Generally slow to respond to queries and issues. I was often chasing responses. The overall performance felt very unprofessional.
The one positive to be taken from this was how Peter dealt with...
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Rob
Capital Fortune
9 years ago
Thanks for your comments. I can see that we submitted your application on 17 February 2016 and received a full formal mortgage offer on 15 March 2016. I am sorry you feel this was slow. We pride ourselves on securing a mortgage offer within 15-20 business days and whilst this is a real challenge, particularly for our expat clients, given numerous documents coming in from abroad, we seem to have achieved this service level for you. I am pleased Peter was helpful throughout the process and hopefully you will consider using us again.
3
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RI
Richard
Verificato da Feefo
9 years ago
Ciò che Richard ha detto su Capital Fortune:
Highly Recommended
Capital Fortune listened to our requirements, proposed ways they could be achieved, helped us through the application process, and stayed with us to completion. Very highly recommended.
Rob
Capital Fortune
9 years ago
That's great feedback - thank you!
Rob
Capital Fortune
9 years ago
Thanks for your recommendation and Excellent rating. Really appreciated.
2
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JT
Jeffrey Thompson
Verificato da Feefo
Chichester
9 years ago
Ciò che Jeffrey Thompson ha detto su Capital Fortune:
Professional Service Broker that WILL find you a mortgage when most other brokers cannot.
This is the 2nd successful time i've used Capital Fortune within 3 years & yet again they turned out to be the ONLY BROKER that could find me a mortgage solution based on my circumstances.
Throughout...
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Capital Fortune
Capital Fortune
9 years ago
Really pleased that we delivered on service and that we were able to assist based on circumstances - we pride ourselves on helping clients who do not fit standard criteria and have developed excellent relationships with many Lenders enabling us to assist clients with complex cases. Feedback really appreciated and glad we were able to assist
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.