Ciò che Trusted Customer ha detto su Capital Fortune:
Brilliantly efficient & helpful
There are not enough stars to rate this Company and their staff highly enough, Peter Bartlett, Stephen Marsh and all of the admin team are so efficient its a breath of fresh air, calls are returned...
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Customer Services Team
Capital Fortune
8 years ago
Great feedback and appreciated. We can always add some further stars!!! I've passed your comments on to Peter, Stephen and their respective teams. Thank You!
3
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Cliente fidato
Verificato da Feefo
8 years ago
Great service
Expensive but good service. Got me an expat mortgage relatively easily where others couldn't.
Lots of docs required but they are careful to convert everything off before risking incomplete submission.
4
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Cliente fidato
Verificato da Feefo
8 years ago
Took longer than expected but otherwise went smoothly
Customer Services Team
Capital Fortune
8 years ago
Thanks for your feedback. I've looked at our systems and your comments are fair. We normally can work to 15 -20 business days from receipt of documents to obtaining a mortgage offer and can see that in your case, this has over-run, due to delays with the lender and their case volumes. Not great and we will raise this with the lender, given this was nearly 8 weeks and is not to the standard we pride ourselves upon.
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TC
Trusted Customer
Verificato da Feefo
Paphos
8 years ago
Ciò che Trusted Customer ha detto su Capital Fortune:
Fantastic, Professional, Highly recommend.
We have found this company to be amazing. Every person we’ve had reason to deal with have been professional to the last and in particular Peter Bartlett. Peter has responded promptly to questions we...
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Customer Services Team
Capital Fortune
8 years ago
Thanks for your great feedback and I know Peter will be delighted with this.
5
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Trusted Customer
Verificato da Feefo
8 years ago
Ciò che Trusted Customer ha detto su Capital Fortune:
Laura at Capital fortune has been excellent. We are so pleased with the ser
As always the service has been excellent.
Customer Services Team
Capital Fortune
8 years ago
Thanks for the 5 stars and I've passed your comments on to Laura
6
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TC
Trusted Customer
Verificato da Feefo
8 years ago
Ciò che Trusted Customer ha detto su Capital Fortune:
At 71 tears of age, I thought I was too old for a new mortgage. Capital said they could deliver, and they did; quickly and simply.
Customer Services Team
Capital Fortune
8 years ago
Great feedback and thanks for the 5 stars - so pleased we could help
4
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Trusted Customer
Verificato da Feefo
8 years ago
Ciò che Trusted Customer ha detto su Capital Fortune:
Very satisfactory all round
Proficient, business like, thorougher and effective, Also understanding and willing to listen. Understood problems and found solutions.
I would use Capital Fortune again but hope I don't have too!
Customer Services Team
Capital Fortune
8 years ago
Great feedback and thanks for the 5 star rating - this means a lot to us!
4
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Cliente fidato
Verificato da Feefo
8 years ago
Fantastic service
Excellent service from start to the end of the process. everyone always explained all the steps and kept me on track of the progress. Stephen Marsh and Garry Skimins went the extra mile and spent...
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4
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Trusted Customer
Verificato da Feefo
8 years ago
Ciò che Trusted Customer ha detto su Capital Fortune:
An organisation who helps to realise your dreams!
The remarkable online feedback for Capital Fortune depicts strong story which otherwise is hard to believe until you start doing business with them. I engaged Capital Fortune for my mortgage matter...
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Customer Services Team
Capital Fortune
8 years ago
Thanks for you feedback and for the 5 stars. I'm really pleased Ajay was able to assist and he is a great adviser who has been with us for sometime and was previously with HSBC. I will certainly pass on your feedback to him as requested and I know he will be delighted. Regarding timescales for document collation and our internal assessments, I do take your point on this - what we find is that if we rigorously undertake the document collection and internally underwrite, it flies though the lender processes and as a result over 99.7% of our applications submitted, lead to a formal mortgage offer. This does take time and we do strive to obtain an offer within 15-20 business days of receipt of all a clients documents. I can see that we finally received some Nat West Bank Statements from you on 7 March and I'm pleased to see that once received, we submitted the application to the lender on 14 March, securing you a mortgage offer on 23 March. This was within 12 business days - but I totally appreciate, getting the documents together, given the amount required is painful. I'm so glad you have secured your dream home and we really appreciate you choosing us.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.