Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di Capital Fortune

Visualizzazione di tutte le 1,241 recensioni

Trusted Customer

Verificato da Feefo

8 years ago

Ciò che Trusted Customer ha detto su Capital Fortune:

Excellent service and staff

Very professional service from the very first contact call to completion. Information updates all through the mortgage process which alleviated stress which was brilliant. Would highly recommend to...

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Customer Services Team

Capital Fortune

8 years ago

Great feedback, thanks you. I've passed this on to Stephen, Anna and Alex. Appreciate the 5 stars!

Cliente fidato

Verificato da Feefo

8 years ago

Professional, helpful, thorough

Great service, regular communication, made us feel secure with the application in their hands.

Customer Services Team

Capital Fortune

8 years ago

Thanks for your comments and the 5 stars!

Cliente fidato

Verificato da Feefo

8 years ago

With unusual circumstances, an excellent service to find and organise a mortgage to get our son on the property ladder. Not cheap, but worth it.

Customer Services Team

Capital Fortune

8 years ago

Appreciate the 5 star rating - thanks you and pleased we could be of service.

Cliente fidato

Verificato da Feefo

8 years ago

Capital Fortune went the extra mile to find me the right lender.Peter Bartlett and his team worked hard to match my needs to the right lender.

Customer Services Team

Capital Fortune

8 years ago

Great comments, I've passed these on to Peter. Thanks for the 5 stars!

Cliente fidato

Verificato da Feefo

8 years ago

Found us a mortgage that no-one else could

Found us a mortgage when we didn't think it was going to be possible, given our rather unique circumstances. Always very helpful, and patient with all the paperwork.

Customer Services Team

Capital Fortune

8 years ago

Thanks for your feedback and for the 5 star rating!

Trusted Customer

Verificato da Feefo

London

8 years ago

Ciò che Trusted Customer ha detto su Capital Fortune:

We can't recommend Capital Fortunate enough!

Rob was understanding of our (relatively unusual) situation, worked very hard on our behalf to find us a great deal, and was super-responsive throughout. He also managed to get us our offer in a very...

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Customer Services Team

Capital Fortune

8 years ago

Really appreciate your comments and it was a pleasure working with you both. Good luck in your new home!

Cliente fidato

Verificato da Feefo

8 years ago

Efficient and responsive

Capital Fortune found us a mortgage with a lender that had previously turned us down because we didn't fit their standard profile. They were very efficient and responsive every step of the way, and...

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Customer Services Team

Capital Fortune

8 years ago

Great feedback and thanks for the 5 stars!

Cliente fidato

Verificato da Feefo

8 years ago

Very responsive and good in providing clear information about options and process.James,Stephen and Alex all very professional and great to deal with.

Customer Services Team

Capital Fortune

8 years ago

Thanks for your feedback and we'll pass your comments on to James, Stephen and Alex.

Trusted Customer

Verificato da Feefo

Hove

8 years ago

Ciò che Trusted Customer ha detto su Capital Fortune:

Outstanding five star service

We have been delighted with the service we have received from Capital Fortune from start to finish. The whole process has been undertaken with complete professionalism. James Drury our principal...

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Customer Services Team

Capital Fortune

8 years ago

Superb feedback and we really appreciate the 5 stars. I've passed your comments on to James, Stephen and their Teams

Trusted Customer

Verificato da Feefo

8 years ago

Ciò che Trusted Customer ha detto su Capital Fortune:

Excellent service

The service was very good, all of the staff I interfaced with were excellent and very responsive. Ajay in particular was excellent, however, I should also mention Garry and Stephen. They made the...

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Customer Services Team

Capital Fortune

8 years ago

Great comments and thanks for the 5 stars! We've passed these on to Ajay, Garry and Stephen

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Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

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