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Capital Fortune Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/capital-fortune | Feefo

Visualizzazione di tutte le 1,202 recensioni

Cliente fidato

Verificato da Feefo

11 years ago

Re mortgage for an over 65

Never dealt with Capital Fortune before. Found them very friendly and professional. I am 65 years old and there are not many mortgage companies out there that will help. After checking I could...

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Rob

Capital Fortune

11 years ago

Thanks for the comments - we'll pass this on to the team.

Cliente fidato

Verificato da Feefo

11 years ago

I would like to take this opportunity of thanking Fowzia Sultana and Luke Townsend, and all their support team, for your perseverance and professionalism in handling this complex application and...

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Cliente fidato

Verificato da Feefo

11 years ago

I didn't appreciate how much paperwork was involved in arranging an expat mortgage and, added to…

I didn't appreciate how much paperwork was involved in arranging an expat mortgage and, added to the standard requirements, my situation was complicated by the fact that I had changed jobs within six...

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Capital Fortune

11 years ago

Thanks for your feedback and excellent recommendation. We will pass on your comments to Peter, Rudado and Fowzia at this week's Team meeting.

Cliente fidato

Verificato da Feefo

11 years ago

I had wonderful and extremely professional support from Luke Townsend, Fowzia Sultana and Rudado. Could not…

I had wonderful and extremely professional support from Luke Townsend, Fowzia Sultana and Rudado. Could not recomend enough and will undoubtedly look for future services if supported by a team like...

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Capital Fortune

11 years ago

Great feedback, we'll pass this on to Luke, Fowzia and Rudado!

Cliente fidato

Verificato da Feefo

11 years ago

Cannot praise the team or the company highly enough. From the initial fact finding to…

Cannot praise the team or the company highly enough. From the initial fact finding to guiding me through all the information that was needed to the end result the team were professional, kind and...

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Capital Fortune

11 years ago

We really appreciate such amazing feedback. Peter and Connor will be advised of your comments this week at our next service meeting. We constantly strive to get such comments and thank you for taking the time to write them.

Cliente fidato

Verificato da Feefo

11 years ago

Extremely helpful, knowledgable and friendly customer service with a policy of 'we will' rather than…

Extremely helpful, knowledgable and friendly customer service with a policy of 'we will' rather than 'we might'! Very transparent with regard to charges and we were kept up to date every step of the...

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Capital Fortune

11 years ago

Thanks for such positive comments and we appreciate you choosing Capital Fortune.

Cliente fidato

Verificato da Feefo

11 years ago

Having previously encountered proverbial brick walls in trying to remortgage our property through two other…

Having previously encountered proverbial brick walls in trying to remortgage our property through two other well known brokers, largely due to our ages and self employment status, the service...

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Capital Fortune

11 years ago

This is great feedback for the whole of the Team and we appreciate your comments. We do try to be different and we are pleased you feel the service was excellent and good value. We will as always, pass on your comments personally to Greg, Rudado and Anna.

Cliente fidato

Verificato da Feefo

11 years ago

Rob and Fawzia are very dedicated to getting results for their clients

Capital Fortune

11 years ago

Thanks for your feedback and we will pass this on to both Rob and Fawzia

Cliente fidato

Verificato da Feefo

11 years ago

Having a varied employment history alternating between Self-employed and employed roles I was having great…

Having a varied employment history alternating between Self-employed and employed roles I was having great difficulty securing a mortgage through the traditional means. I approached Capital Fortune...

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Capital Fortune

11 years ago

We are pleased James was able to assist and we look forward to dealing with you again in the future.

Cliente fidato

Verificato da Feefo

11 years ago

Great communication and service from Luke Townsend, he came up with a mortgage provider that…

Great communication and service from Luke Townsend, he came up with a mortgage provider that works for me. Generally the process was efficient but needed to know that the initial permission for a...

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Capital Fortune

11 years ago

Thanks for your comments regarding communication and service and we'll pass this on to Luke. You also raise good points regarding setting out expectations regarding which original documents will be needed when we are using a very good, but rigorous lender. We will raise this with the processing team to see where we can tighten this even further. It is only by you giving such feedback are we able to make the improvements needed so thank you.

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