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Caledonian Travel Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/caledonian-travel | Feefo

Visualizzazione di tutte le 32,977 recensioni

MR NELSON

Verificato da Feefo

Erskine

7 years ago

Ciò che MR NELSON ha detto su Caledonian Travel:

The man on the phone was polite and helpful and arranged my holiday fast and efficiently I would recommend Caledonian and will book again

Cliente fidato

Verificato da Feefo

7 years ago

5min and holiday booked very help full and polite

MRS SHIELDS

Verificato da Feefo

7 years ago

Ciò che MRS SHIELDS ha detto su Caledonian Travel:

Booked online which was very easy and straight forward.

MR STEWART

Verificato da Feefo

7 years ago

Ciò che MR STEWART ha detto su Caledonian Travel:

Bookings made very simple. Friendly staff

Already have booked again. Have used your Company many times with friends over the years both here and the Continent

Cliente fidato

Verificato da Feefo

7 years ago

Cancelled Holiday

The holiday was cancelled but no options or alternatives were offered.

Chris

Caledonian Travel

7 years ago

Naturally, it was with great concern to learn of your disappointment with regards to the cancellation of your trip. I can fully appreciate your feelings on the matter and I would like to sincerely apologise for the disappointment and upset caused. I appreciate it is of little consolation, but I would like to explain that we are only able to offer tours based on our coach reaching a minimal running capacity. It would not be feasible for any operator to run breaks for only a handful of clients, the associated costs and ultimately the increased selling prices would not be at all realistic. I regret on this occasion it was deemed necessary to cancel your break and sincerely apologise for the inconvenience.

Cliente fidato

Verificato da Feefo

7 years ago

Helpful customer service advisor

Aholiday for the same week had been cancelled because of lack of customer interest so I wanted another holiday for 20th May as I had already booked my cat into a cattery for the 5 day holiday. The...

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Cliente fidato

Verificato da Feefo

7 years ago

Good customer care.

Friendly and knowledgeable representative on telephone. When I received confirmation, all requests had been itemised. Excellent.

Cliente fidato

Verificato da Feefo

7 years ago

Excellent service, friendly and always on time. Accommodation was great with good entertainment. Will definitely book with Caledonian Travel again.

MRS MCLEAN

Verificato da Feefo

7 years ago

Ciò che MRS MCLEAN ha detto su Caledonian Travel:

Very easy to book my holiday and also for the extra upgrades service was excellent

MRS HYNES

Verificato da Feefo

7 years ago

Ciò che MRS HYNES ha detto su Caledonian Travel:

Chap on phone I spoke to was very monosyllabic, unenthusiastic and I had to keep asking him questions he wasn't forthcoming with information at all I'm afraid.

Chris

Caledonian Travel

7 years ago

Thank you for taking the time to provide us with your feedback. Your comments have been forwarded to our General Manager who will take up with regards the service recieved.

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