my order was for a shed & FIXING KIT. The order was delivered over 2 days. The fixing kit looked as though it was a customer return. The fixing pack looked as though it had been it had been cut open...
Leggi altre
Waltons Garden Buildings
Waltons
9 years ago
Good morning,
Thank you very much for your review and for taking my call earlier, please accept my apologies again for the error in communication and any inconvenience caused thereafter. Now that we have determined your concerns surrounding the anchor kit rather than the fixing kit, I have been able to reorder this for you. This will arrive within a couple of working days and should you have any further queries, please do not hesitate to contact me again on 0800 029 1000 or via service@waltons.co.uk. Thank you again for your feedback and have a happy new year.
Kindest regards
Kirstie – Waltons Team
I am delighted to know that you are happy with the high standard of service you have received from Waltons and that you do not feel this could have been any better. We really appreciate you taking the time to inform us of this.
Kindest regards,
Kirstie - Waltons Team
Recensioni del prodotto
Waltons Garden Buildings
Waltons
9 years ago
It is wonderful to know you are pleased with your tongue and groove workshop. Thank you for your great review!
Kindest regards,
Kirstie - Waltons Team
Received a courteous response to my complaint after writing to the company but the problems will remain.
Waltons Garden Buildings
Waltons
9 years ago
Thank you very much for your feedback and taking my call previously and again earlier today,
I’m really sorry that you are still experiencing issues with your overlap building. I have arranged for the replacement parts to be delivered to you in the new year as discussed, hopefully these new parts will resolve the problems you have had.
I hope you have a great Christmas and I will speak to you in the new year,
Kindest regards
Mike - Waltons
Cliente fidato
9 years ago
I have already been in contact regarding the overall poor quality of the shed purchased from you this year but have a further problem. I entered the shed yesterday and found everything feeling clammy and damp. There was no actual water but when I touched the chipboard roofing, which looked rather dark in colour, my hand came away wet. I can only assume that the cheap quality asphalt is allowing damp to seep through. I have expensive garden equipment and electric tools stored, also a large quantity of laminate flooring intended for future use. These things will of course be damaged by dampness constantly infiltrating during the winter. Please contact me after Christmas..
Great service delivered as requested delivery man excellent could not have been more helpful
Waltons Garden Buildings
Waltons
9 years ago
Thank you very much for your great feedback, it's brilliant to hear that you are happy with your new building and I hope you have a great Christmas,
Kindest regards
Mike - Waltons Team
Thank you very much for your feedback and for taking my call a moment ago, as discussed I will arrange for replacement cover strips to be sent out for you in the year. Our delivery team will be in touch to get you a suitable date.
Thank you again and have a great Christmas,
Kindest regards
Mike - Waltons Team
Thank you very much for your great review, I hope you enjoy your new shed for many years to come,
Kindest regards
Mike - Waltons Team
Recensioni del prodotto
Waltons Garden Buildings
Waltons
9 years ago
Thank you very much for your feedback, I'm sorry that you experienced a few issues during installation and if you need any replacement parts please don't hesitate to let us know on 0800 029 1000 or via e-mail to service@waltons.co.uk, thank you again,
Kindest regards
Mike - Waltons Team
Excellent costumer service with delivery team with a last minuet address change, the lady i spoke to was polite,friendly and reassuring that my information will be passed onto the delivery driver...
Leggi altre
Waltons Garden Buildings
Waltons
9 years ago
Thank you so much for your lovely review, it's great to hear that you had a great experience with our team and the driver was very helpful. I'm glad you are happy with your new Honeysuckle Playhouse and I hope you enjoy it for many years to come.
Kindest regards
Mike - Waltons Team
SWIFT ARRIVAL - NOT PUT UP YET SO CAN'T COMMENT ANY FURTHER
Waltons Garden Buildings
Waltons
9 years ago
Thank you very much for you feedback, if you need any help with the construction of your new overlap building please don't hesitate to give us a call on 0800 029 1000 or via e-mail to service@waltons.co.uk
Thank you again
Mike - Waltons Team
Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.