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Buddy Pet Insurance Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/buddy-pet-insurance | Feefo

Visualizzazione di tutte le 165 recensioni

Catherine Lavery

Verificato da Feefo

1 day ago

Ciò che Catherine Lavery ha detto su Buddy Pet Insurance:

alot to take in

Good service but an auful lot of information to absorb in such a short space of time especially as an older lady

Buddy Pet Insurance

1 day ago

Hi Catherine, Thank you for your feedback. We’re glad to hear you found the service good, and we really appreciate your comments about the amount of information provided. We understand it can feel overwhelming, and we’ll take this on board as we continue to improve how we communicate and support our customers. Thanks again for sharing your experience. Kind regards, Scott

Cliente fidato

Verificato da Feefo

2 days ago

Easy to navigate

I researched it for myself.

Buddy Pet Insurance

1 day ago

Hi there, It is great to hear that we have been able to assist you with your insurance needs and that arranging your cover through our user-friendly online portal was made easy. Thank you for taking the time to let us know about your experience, we really appreciate it! Kind regards, Alisa

Lamya El-hawli

Verificato da Feefo

AUS

3 days ago

Ciò che Lamya El-hawli ha detto su Buddy Pet Insurance:

Excellent all credit to Lee

Very amazing service and Lee whom I spoke to was very reassuring and made the phone call very clear for my understanding thanks a million

Buddy Pet Insurance

3 days ago

Hi Lamya, Thank you for your kind words. We’re delighted to hear that Lee was reassuring and made everything clear and easy to understand during your call. We really appreciate your feedback and will be sure to pass it on. Kind regards, Scott

Cliente fidato

Verificato da Feefo

4 days ago

Caring, knowledgeable and genuine

Continual follow up that was helpful to ensure I got the insurance done rather than annoying as some follow up can be. The call taker was genuinely a dog lover and understood my getting upset when...

Leggi altre

Buddy Pet Insurance

3 days ago

Hi there, Thank you for your thoughtful feedback, and we’re very sorry for the loss of your beloved dog. We’re so pleased to hear our team provided caring, knowledgeable, and genuine support, and that you felt understood throughout the process. It means a great deal to know you felt supported while putting cover in place for your dog’s health and wellbeing. Thanks again for letting us know about your experience, we really appreciate it. Kind regards, Alisa

Cliente fidato

Verificato da Feefo

7 days ago

I didn’t sign up

Please turn on 2FA my details were put into your site by someone obsessed with me and they put my 14 year old child down for the cats name- such childish behaviour which could have been stopped if...

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Buddy Pet Insurance

4 days ago

Hi there, Thank you for your review and for bringing this to our attention, I am sorry for any inconvenience caused from this transaction. I have notified our team to assist with your request and passed along your feedback to the relevant team. Kind regards, Scott

Buddy Pet Insurance

2 days ago

Hi there, I understand that you have gotten in touch with one of our team members who assisted with your request, if you have any questions, please let me know as we are always happy to help. Kind regards, Scott

Sharon Lihou

Verificato da Feefo

AUS

9 days ago

Ciò che Sharon Lihou ha detto su Buddy Pet Insurance:

Well priced good cover

Great service online and the follow up call. Good options that make sense Well set out and explained clearly. I like that a specific condition or accident isn't capped as other insurance companies...

Leggi altre

Buddy Pet Insurance

9 days ago

Hi Sharon, We are happy to hear of the value that you have found in your cover and of the service that you have received during your experience. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Cliente fidato

Verificato da Feefo

11 days ago

Good rating

Cliente fidato

Verificato da Feefo

13 days ago

Its ok

Buddy Pet Insurance

11 days ago

Hi there, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future. Kind regards, Scott

Sharni rose welch

Verificato da Feefo

AUS

20 days ago

Ciò che Sharni rose welch ha detto su Buddy Pet Insurance:

So far so good

Straight forward

Buddy Pet Insurance

17 days ago

Hi Sharni, Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs. Kind regards, Alisa

Cliente fidato

Verificato da Feefo

21 days ago

Buddy Pet Insurance is the go to for me.

Consultant had excellent product knowledge

Buddy Pet Insurance

21 days ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

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