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Brooks Braithwaite Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 954 recensioni

Cliente fidato

7 years ago

There was no renewal price quoted, nor a monthly dd price?

Daisy

Brooks Braithwaite

7 years ago

Good Morning,

Thank you for taking time to leave your feedback, we appreciate your input regarding the services we provide.

Following our telephone conversation this morning, we have taken your comments on board and will use them to help improve our procedures going forwards. We would like to make the service as easy and convenient for our customers as possible, so your feedback is greatly appreciated!

If you would like to discuss this further or have any queries please don't hesitate to get in touch with us.

Kind Regards

The PetPlan Sanctuary Team

Cliente fidato

7 years ago

lady I spoke to was very pleasant and helpful

excellent

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the lovely review!

It is great to hear you enjoyed our service and found us helpful.

If you need anything in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team

Trusted Customer

7 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

Really great, helpful and easy to deal with people in the customer service team.

Tim

Brooks Braithwaite

7 years ago

Hello Miss Criddle,

Thank you for the kind review.

It is so nice to hear that you found us helpful and easy to deal with!

If you do need anything in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

Hemel Hempstead

7 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

better than what i was looking for

Site was easy to manipulate questions were answered truthfully and the product gives me what I wanted

Tim

Brooks Braithwaite

7 years ago

Hello Mr Fake,

Thank you very much for the great review.

It is great to hear you found the site easy to use and the product covers what you were after.

If you need anything in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

Perfect service

Great experience, fast, friendly and efficient at dealing with a claim on my policy. Thank you. Happy customer.

Hayley

Brooks Braithwaite

7 years ago

Hi Claire,

Thank you so much for taking the time to leave your positive review.

It is our aim at Petplan Sanctuary to make claiming as easy as possible so it is great to hear you found our service fast, friendly and efficient.

We hope you have a great Monday!

The Petplan Sanctuary Claims Team.

Cliente fidato

7 years ago

Needed to cancel my policy as I no longer board dogs. Emailed them & they got straight back & cancelled without any fuss

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the amazing review.

It is great to hear the cancellation of your policy was so smooth, we do try to keep this process as simple as possible.

If you need anything in future, please do let us know!

Kind Regards,

The Petplan Sanctuary Team

Trusted Customer

7 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

Carried out my instructions promptly and efficiently.

Tim

Brooks Braithwaite

7 years ago

Hello Mrs Cowling,

Thank you for the lovely review!

It is great to hear that you found us prompt and efficient whilst helping with your query.

If you do need anything at all in future, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

Very helpful.

Tim

Brooks Braithwaite

7 years ago

Hello Miss Coe,

Thank you very much for the lovely review.

It was great to speak to you the other day and I am glad we could help!

If you do need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

Dorking

7 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

I have used this for my business insurance for the last 4 years. I have found them competitive and efficient.

Tim

Brooks Braithwaite

7 years ago

Hello Mrs Carter,

Thank you for leaving such a lovely review!

It is so nice to hear that you have used us for so long and find us competitive and efficient.

If you need anything in future, please do let us know!

Kind Regards,

The Petplan Sanctuary Team

Trusted Customer

7 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

Insurance renewal

I renewed my insurance with them, it's easy and customer service is always helpful and friendly. Would recommend.

Tim

Brooks Braithwaite

7 years ago

Hello Miss Chilinski,

Thank you very much for the lovely review.

We always try to keep our renewal process easy and friendly so its great to hear this!

If you do need anything in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

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