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Brooks Braithwaite Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 954 recensioni

Cliente fidato

Verificato da Feefo

6 years ago

Very quick and easy

Luis

Brooks Braithwaite

6 years ago

Good afternoon, It's a priority of ours to ensure that our clients experience in dealing with us is hassle free, so It's great to hear that you have found the renewal process quick and easy. If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.

Cliente fidato

Verificato da Feefo

6 years ago

Good service

Not issues in making an amendment to policy. Quick and easy and friendly service

Luis

Brooks Braithwaite

6 years ago

Good afternoon, Thank you for taking the time to leave such a positive review! We aim to make our policies as flexible as possible, so it's great to hear that you have found it easy to make changes. If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.

Cliente fidato

Verificato da Feefo

6 years ago

Recommended

Excellent, very happy with my business insurance as a dog walker. When I needed to phone up I found that the customer service was excellent and everything was handled quickly and efficiently. Highly...

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Luis

Brooks Braithwaite

6 years ago

Good morning, Thank you for your kind review. Quality customer service is a top priority for our team and we're happy to hear that we're hitting the mark! If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm. Kind regards, the Petplan Sanctuary team

Cliente fidato

Verificato da Feefo

6 years ago

Ins for a doggy day care

Very helpful and friendly

Dani

Brooks Braithwaite

6 years ago

Good afternoon, Thank you so much for your review! It's lovely to hear that you have found us very helpful and friendly! If we can be of any assistance in the future, please don't hesitate to contact us. Kind regards, The Petplan Sanctuary team

Cliente fidato

Verificato da Feefo

6 years ago

Yes, it is exactly what I wanted and recieved the appropriate advice.

Reasonable priced for such high insurance cover.

Dani

Brooks Braithwaite

6 years ago

Hi there, Thank you for your brilliant review of our service! We are happy to see that you feel we have provided the exact cover you were looking for! If we can be of any help in the future, please don't hesitate to get in touch. Kind regards, The Petplan Sanctuary team

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

Very good service and price competitive

Dani

Brooks Braithwaite

6 years ago

Hi Patricia, Thank you for your review! We are glad to know that you have been provided with a very good service, and that you find our prices to be competitive! If we can be of any assistance in the future, please don't hesitate to contact us. Kind regards, The Petplan Sanctuary Team

Trusted Customer

Verificato da Feefo

Headcorn

6 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

Fabulous service

The staff are polite and helpful and whilst I haven’t had too many claims, when I have needed to, the service has always been smooth and prompt

Hayley

Brooks Braithwaite

6 years ago

Hi Amy, Thank you so much for your positive review and for your kind words. It it is great to hear that when you needed to make a claim it was dealt with smoothly and promptly. We hope you have a lovely day, The Exotic Direct Claims Team.

Cliente fidato

Verificato da Feefo

7 years ago

Insurance certificate not yet arrived

Competitive cost,simple read format too.would recommend

Luis

Brooks Braithwaite

6 years ago

Good morning, Thank you for taking the time to leave a review, customer feedback is always important to us! It's fantastic that you've found our pricing to be competitive and our policy wording easy to understand. As you purchased your policy online your documents will be available on our website, however if you wish to have them posted, please feel free to call the team on 0345 070 1064 and we'll be happy to help. We're open Monday - Friday, 9am - 5:15pm.

Trusted Customer

Verificato da Feefo

Town

7 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

I have been a Pet plan customer for many many years and have always been happy with the service.

Luis

Brooks Braithwaite

6 years ago

Good afternoon, Thank you so much for your loyal custom. It's fantastic to hear that you have been happy with our service over so many years, and if there is any way that we can improve please do let us know! If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.

Trusted Customer

Verificato da Feefo

7 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

yes

I dealt with two wonderful and very helpful ladies who understood what we wanted and made the process as easy as possible.

Luis

Brooks Braithwaite

6 years ago

Good afternoon, Thank you so much for taking the time to leave a review. Our team are always on hand to help and we're glad to hear that you have found it easy to purchase one of our policies. If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm. Kind regards, the Petplan Sanctuary team

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